Well Care has promised in writing that I have $ 5 each month benefits OTC, that is $60 per year. They refuse to give me this when I call, and instead allow only the $5 monthly cap, that excludes me for most of the products they offer. Most products are over $5 so it effectively cuts me out of being able to use this benefit unless I want a new tooth brush every month or cotton balls, and the like. $5 does not cover much else.
Aso, they are saying I have a $200 co pay for injections for my knee, bone on bone, and I can not afford that. I was told that I would have no co pays , ZERO co pays except for the ER at a hospital, with my plan with Well Care, the Dividend plan, but, BUT they are willing to approve surgery knee replacement surgery, plus the surgeon, plus the wheel chair and the therapy for this problem, at least $80,000 dollars cost but not to let me have the injections for my knee instead !
I Do NOT want knee replacement surgery. Not. I want the less invasive injections for my condition, even if it has to be done every 6 months. I Do NOt want knee replacement surgery. NO. Well Care is denying my the alternative less expensive treatment of injections and trying to charge me a $200 co pay . I was clearly told that I had No Co Pays with my plan when I signed up with this scam insurance company Well are. They have been in the news for years, why are you, the Insurance Commissioner of Florida, not making them stop this fraud ?
The fines imposed a few years back seems to have done nothing to stop them for the abuses they practice.