Complaint Review: Wells Fargo Financial National Bank
- Wells Fargo Financial National Bank
PO Box 660431
- Phone: 18004598451
- Category: Loans
Wells Fargo Financial National Bank Deceptive bank.. BEWARE Dallas Texas
I took out a Wells Fargo Health Advantage loan one year ago to pay for my laser surgery . It was offered to me by TLC center so I did no research on this bank. I was told I could make payments for 3 years interest free.. That was the first lie. A few weeks ago I got a letter saying that I needed to pay off the balance by July 13 to avoid the high interest payment. So I called the customer service line and made the payment through the automated services. A week later I asked my bank if any money had been withdrawn and was told no. So I called them again and spoke with a rep. I was told that the routing number was different and the automated system couldn't do that.. Ok. so we tried again.. this time all was fine. A week later I get a letter confirming I had authorized them to take the money out of my account.. Well nothing happened again. Today I get a bill for $1200 interest because no payment had been made!!!! I called again.. very upset of course and was told the payment had not been able to be processed. I should call my bank. So I called my bank and the manager said that the numbers were correct and that they should contact her and fax a confirmation explaining why they transfer could not be made. I called back and after 20 min of waiting I was told that perhaps the amount had been too large to process... It was $2800! Since when is that too high??? But if I made a payment per money order or cashier's check they would be so kind and waive the interest fees..
I sent the money order away and called them to tell them to close my account..and I wanted this in writing... I was told again that might be difficult.. They had to speak with their supervisor... Now I supposedly will get it in writing. I will never deal with such a corrupt bank like this again!! I'd like to know how many innocent people they have ripped off...
This report was posted on Ripoff Report on 07/25/2014 01:32 PM and is a permanent record located here: http://www.ripoffreport.com/reports/wells-fargo-financial-national-bank/dallas-texas-75266/wells-fargo-financial-national-bank-deceptive-bank-beware-dallas-texas-1165009. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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