Report: #280346

Complaint Review: Wells Fargo Home Mortgage - Des Moines Iowa

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Ripoff Report is Xcentric Ventures

Submitted: Tue, October 23, 2007
Updated: Tue, October 23, 2007
Reported By: — Texarkana Texas

Author Confirmed

Why?

Wells Fargo Home Mortgage 1 Home Campus Des Moines, Iowa U.S.A.

Phone: 800-2220238
Web:
Category: Mortgage Companies

Wells Fargo Home Mortgage - bad customer service - file a complaint with your state attorney general and the BBB Des Moines Iowa

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I have been having a problem with WFHM. I was laid off from my job in 9/06 so in Dec I made a payment arrangement. The check I sent in Jan 07 was stamped on the back several days before it was posted to my account. They insist that I broke the arrangement. A rep gave me the wrong address so I had one payment returned to me unopened. Another payment I mailed in Feb was returned to me about 30 days later in Mar - never posted yet I was told repeatedly that they never received it.

I have filed a complaint with the state attorney general and with the BBB in IA and am waiting for results.

Sheila
Texarkana, Texas
U.S.A.

This report was posted on Ripoff Report on 10/23/2007 09:39 AM and is a permanent record located here: https://www.ripoffreport.com/reports/wells-fargo-home-mortgage/des-moines-iowa-50328/wells-fargo-home-mortgage-bad-customer-service-file-a-complaint-with-your-state-attorn-280346. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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