Complaint Review: Wells Fargo HOme Mortgage - Des MOines Iowa
- Wells Fargo HOme Mortgage P.O. Box 10368 Des MOines, Iowa United States of America
- Phone:
- Web: www.wellsfargo.com
- Category: Loan Modification
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After coming to this site, I've discovered that I'm not the only one dealing with scams of Wells Fargo Home Mortgage... I had fallen one house payment behind and began receiving letters from Wells Fargo about Obama's "Home Loan Modification Program." When I called to inquire about the details, the guy took all my financial information and only explained that I was eligible and my house payments would fall from $536 to $409 for 4 months of a "trial period." Then they would know if I was eligible for the program. Everything sounded really good since I was vulnerable and laid-off.. Until I received the paperwork about the program. It was explaining foreclosure issues and the need for a HUD counselor.. etc. Panicked about this, I wouldn't sign and return the papers without fully understanding the program. Every time I would call, I would get the run-around and nobody would fully explain how my $409 was put into and escrow account until the amount exceeded $536 but that I would be charged late fees AND a $30 appraisal fee..and other fees. When I figured all the details out about the program, I told them that I did NOT want to be part of this program any longer. They explained that I needed $2218.00 to make my loan current and to get out of the program. I sent them the entire balance of $2218.00 and they said I was STILL an entire month behind. After doing MY OWN calculations, I explained that I WAS current and should have a positive of +$118.00. They have added $800 in attorney fees of some sort and I've requested a detailed printout of WHAT theses fees are and that was OVER a week ago and they have not sent that. I called on November 29th to make a payment by phone and they refused my payment and said it HAD to be mailed in. They next day, my house went into foreclosure. I am a single mother with 2 small children and we have no where to go. Thanks Obama for your Home Loan Modification program. Thanks for looking out!
This report was posted on Ripoff Report on 12/08/2010 12:19 PM and is a permanent record located here: https://www.ripoffreport.com/reports/wells-fargo-home-mortgage/des-moines-iowa-50306/wells-fargo-home-mortgage-ripoff-artists-des-moines-iowa-669416. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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