Report: #193782

Complaint Review: Wells Fargo Home Mortgage

  • Submitted: Mon, May 29, 2006
  • Updated: Tue, April 15, 2014
  • Reported By: Euless Texas
  • Wells Fargo Home Mortgage
    wfhm.com
    Nationwide
    U.S.A.

Wells Fargo Home Mortgage Inaccurate Account History Result in Attempt to Foreclose Nationwide

*Consumer Comment: Wells Fargo

*Consumer Comment: Anyone can see a picture of the Wells Fargo CEO by 'Googling' this- ORIGINAL DISSENT WHO CONTROLS THE U.S. ECONOMY?, and he is pictured....

*Consumer Suggestion: Help U Need

*REBUTTAL Individual responds: WFHM Fraud

*UPDATE EX-employee responds: The Squeaky Wheel Gets The Grease?

*Consumer Suggestion: My prayers go out to you & yours. Please seriously consider the following.

*Author of original report: Public Court Information

*Author of original report: Absolute Disregard for Law

*Consumer Comment: CLASS ACTION..... I sent my story all over.....OPRAH to name 1

*Author of original report: Thanks for the Offer

*UPDATE Employee: Accurate History

*UPDATE Employee: Accurate History

*UPDATE Employee: Accurate History

*UPDATE Employee: Accurate History

*Author of original report: Trust No One, Not even your attorney

*Consumer Comment: How will I know?

*UPDATE EX-employee responds: Understand what you are going through.....

*Author of original report: Here we go!

*Consumer Suggestion: Immediate audits of both the origination and servicing of loans must be implemented - with the possibility of closing them down.

*Consumer Comment: WHAT ABOUT A CLASS ACTION SUIT?

*Author of original report: Court Action Imminent

*Author of original report: Rough Road

*REBUTTAL Individual responds: WELLS FARGO RIPOFFS

*REBUTTAL Individual responds: WELLS FARGO RIPOFFS

*REBUTTAL Individual responds: WELLS FARGO RIPOFFS

*REBUTTAL Individual responds: WELLS FARGO RIPOFFS

*Author of original report: Wells Fargo Home Mortgae has a high exposure to legal actions

Show customers why they should trust your business over your competitors...

To start it has take 5-1/2 years to gather all the facts.
Received a notice from Wells Fargo Home Mortgage of foreclosure in January 2001 after filing for Chapter 13 Bankruptcy, WFHM filed a Proof of Claim that included Legal Fees and Costs, the courts require legal cost to be submitted to the courts seperatly and WFHM applied a 8% interest rate to these fees and costs.

In the BR process WFHM violated the automatic stay and a settlement was reached. A discharge order was given in September 2002 and shortly afterwards received notice from WFHM that the loan was being reinstated as current and removed from foreclosure status. Maintaining the account in a state of foreclosure while in Chapter 13 is also a violation of the automatic stay and probable violation of the discharge order.

In November received notice that I was behind on payments and WFHM issued a demand for an amount that made no sense, in a telephone call to WFHM was told that I had legal fees appearing on my account, "Advance Corp Transactions - Legal Fees". Paid the amount stated and requested an account history. Upon reviewing this account history it was obvious that it was going to take a rocket scientist to figure out what WFHM was doing. Two additional account histories were requested in 2004 and 2005, comparing these account histories to the yearly escrow account statements and 1099 the numbers all were different.

The final account history sent to my attorney, note that we were in negotiations with WFHM, directly from WFHM had an entire different set of numbers and this history showed an increase in the principal balance owed had increased by $6,413 with no explanation as to why was noted. Also the attorney in conversing with WFHM received an email that states how they applied payments to "Advance Corp Transactions" and "Suspense". Be very wary of the suspense account!

It appears as a method where monies can be applied from payments and once there the monies can be disposed of at their will wherever they wish without accountablity to anyone and then claim you missed a payment. Received notice of missed payments and notice of possible foreclosure. Surprise, Wells Fargo Bank,NA instituted foreclosure actions, where did the negotiations with WFHM go, when did Wells Fargo Bank become my service provider.

My CPA has reviewed my bank account and payment history and compare it with mutliple WFHM account histories, remember that that the WFHM histories are all different, and established that all payments were made and in the CPA's opinion was executing an unlawful foreclosure and I have never received a true an acurate accounting of my account. Would suggest that all people request an account history yearly and compare this with the yearly 1099 and escrow review. This is just a highlights of the most serious violations except the one that is where it appears as WFHM has added the cost of the lawsuit they lost to the end of my loan, contempt of court. If I had not had access to an attorney and CPA this would have been a lost battle.

James
Euless, Texas
U.S.A.
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This report was posted on Ripoff Report on 05/29/2006 07:08 PM and is a permanent record located here: http://www.ripoffreport.com/reports/wells-fargo-home-mortgage/nationwide/wells-fargo-home-mortgage-inaccurate-account-history-result-in-attempt-to-foreclose-nation-193782. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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22Consumer
5Employee/Owner

#1 Consumer Comment

Wells Fargo

AUTHOR: J - ()

Hi James,

I've noticed the same with my information with Wells Fargo.  I've recently requested an accounting back to 2009 from them but haven't seen it yet.  I will compare all information with my CPA as well.  Thanks for the information.  I hope everyone takes the time to compare their information and prove that Wells Fargo is legally stealing from their clients.  It's sad to me that these banks can be "above the law" but it certainly seems that is the case.  

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#2 Consumer Comment

Anyone can see a picture of the Wells Fargo CEO by 'Googling' this- ORIGINAL DISSENT WHO CONTROLS THE U.S. ECONOMY?, and he is pictured....

AUTHOR: Karl - (USA)

last.

Make sure to read about the $17 BILLION in "secret life insurance policies" that Wells Fargo has taken out on its employees.

*Simply 'Google' this- BANK EXECUTIVES PROFITING ON THE DEATH OF EMPLOYEES, and it's available on the web.

Thank You

P.S. Anyone can 'Google' this- WELLS FARGO COMPLAINTS SECRET LIFE INSURANCE POLICIES, and read the related articles on the web.


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#3 Consumer Suggestion

Help U Need

AUTHOR: Help is on the way - (United States of America)

 


 


Good Evening,


your attorney isn't helping, so you can file an objection to the petition to the judge and trustee, it's free. Here's a copy you might use. Send a copy to HUD, but you must remove the bankruptcy court information.  YOU MUST FILE


Also write letters to these employee @ Wells Fargo, ask them to fix your loan, please send a copy a to HUD & Respa


 


Foreclosure Questions


      Nadine Bonsick


      (803) 396-6823


      Nadine.Bonsick@mortgage.wellsfargo.com


 


      Bankruptcy Questions


      Kim Miller


      (803) 396-6967


      Kim.M.Miller@mortgage.wellsfargo.com


 


      Claims, Accounts Payable, Eviction


       Jeff Niklawski


       (314) 726-3993


       Jeffrey.Niklawski@mortgage.wellsfargo.com


 


 







Contributed,by,Wells,Fargo,Home,Mortgage,


 


Solution Details : If you have a complaint against an FHA approved lender, you should submit your complaint in writing to the appropriate FHA Homeownership Center (HOC) that is responsible for the State where the home you were buying is located.  You can find the HOC responsible for each State by going to the following HUD website: http://www.hud.gov/offices/hsg/sfh/hoc/hsghocs.cfm 


Address your letter to the Director, Quality Assurance Division at the appropriate HOC.



 


 


UNITED STATES BANKRUPTCY COURT


EASTERN DISTRICT


501 W 10th St Fort Worth, TX


IN RE: CASE NO:


________________________________________________________________


(Debtor) CHAPTER 13


Objection to the Proof of Claim


September 23, 2010


 


On September 2010, I, ________________________________________________________________(Debtor) filed an Objection to Claim against Wells Fargo Home Mortgage, Inc., d/b/a Americas Servicing Company{ Dolan Media} as servicing agent for EMC (Wells Fargo). MERS The Objection requested a full history of Debtor mortgage loan and support for certain charges or fees claimed by Wells Fargo in its proof of claim. Specifically, Debtor requested documentation to support Wells Fargos claim for brokers price opinion charges Director of Foreclosure (Trust) to meet monthly foreclosure Quota. inspection fees, foreclosure fees and costs, annual escrow disclosure statement as well as all amounts due under Debtor escrow account.


The Objection was served on Wells Fargo on September 2010, and was accompanied by a qualified written request delivered to Wells Fargo under the Real Estate Settlement Procedures Act (RESPA).


Because Wells Fargo has failed to produce documentation to support the brokers price opinions and property inspection all charges, should be disallowed. The next issue for consideration involved the past claimed for escrow, past due fees.


Wells Fargos proof of claim, filed on December 29th 2010, listed 4 months past due  and escrow balance of $1866.71 Wells Fargo attached a partial accounting for escrow that showed a negative escrow balance of $1866,71. It shows no Available Escrow but claimed an additional $1866.71 needed for ongoing  disbursements.


 Although no deduction or reimbursement were listed in Wells Fargo proof of claim, Wells Fargo never product evident nor could explain how these amounts were calculated.  Wells Fargo has fail to explain to debtor how these amounts were calculated.  Wells Fargo has fail to explain whether or not the escrow portion of the past due installment payments included in the proof of claim had been credit to Debtors pass due escrow. Wells Fargo also failed to explain if the past due escrow shortage were calculated in debtors pass due monthly payments. Accounting for escrow that showed a negative escrow balance of $1866.71.


Documents provided by Wells Fargo and their Attorney and Mr. West. The documentation, are conflicting  however, was still incomplete and the itemized charges contained in Wells Fargos proof of claim Debtor mortgage loan and support for certain charges or fees claimed by Wells Fargo in its proof of claim. Specifically, Debtor requested documentation to support Wells Fargos claim for brokers price opinion charges, inspection fees, pre-foreclosure fees and costs, annual escrow disclosure statement as well as all amounts paid under Debtor escrow account and unapplied funds, suspense account. {debtor)s Mortgage payment changed decreased  December 7th 2009 for the past due amounts of $1331.73 to $1209.0 to $1479.00.


As the {debtor) continue to reconfirm her documents have been engineered to fit Wells Fargo best interest. As Wells Fargo Special Servicer,(ASC/APC/Dolan Media/EMC who is responsible for  Servicing ________________________________________________________________ loan which are in default or in imminent risk of default. One of the duties is to work with {Debtor}________________________________________________________________  so that they may continue making payments on their loans.


Because this only benefit the Wells Fargo Conspirators  receive is the principal and interest payments that {Debtor}________________________________________________________________  make, the Servicer is under a duty to make all reasonable efforts to get troubled {Debtor}________________________________________________________________ back in a stable financial position so as to enable such troubled {Debtor}MY Name  to resume her  monthly principal and interest payments. In addition, Servicers fiduciary responsibilities include accurately reporting certain data with respect to the financial health of the Trust, including number of servicing fees, and Trust expenses, late payments, (so called) missed payments. Statement which has been  (Engineered} with technical defects on ________________________________________________________________ statements range from errors or omissions to minor maintenance issues or disagreements with the debtors mortgage statements.


 The Thereafter, Wells Fargo  as Servicer sends the loan with such engineered and technical defects to Wells Fargo  for Special Serving, where all sorts of unauthorized (not authorized under the loan documents) miscellaneous fees and other charges are assessed monthly against the unsuspecting  (debtor). When the  {Debtor}________________________________________________________________ complained Wells Fargo labels the fees and other charges as a mistake, and erases the overcharges from the monthly statement or so the {Debtor}________________________________________________________________ is told she was months behind when MY Name paid rears  Wells Fargo Conspirators would place partial payments in escrow more than 1/16 of some of her monthly payment due. Only the Wells Fargos Conspirators know that it is going to treat any failure to pay any fees or other charges assessed against the  {Debtor}________________________________________________________________ an event of default within the loans performance history. In addition, instead of attempting to workout the loan and transfer it back to regular servicing, the Well Fargo Conspirators place unreasonable demands on the  {Debtor} ________________________________________________________________ such as a tenfold increase} in the reserve for replacement payments, in order to ensure the  {Debtor} ________________________________________________________________ inability to cope with the mortgage payment, the added fees, and the outrageous unknowing/aware additional escrow reserve demands..


When the ________________________________________________________________  {Debtor}is no longer able to cope with the added burdens imposed by the Special Servicer, the WELLS FARGO Conspirators initiate foreclosure proceedings on the property, ostensibly on behalf of the Trust (ASC).  (Debtor) ________________________________________________________________ files chapter 13 More often than not, the Wells Fargos  Conspirators know how to prevail due to ________________________________________________________________ debtor lack of understanding of the judicial system and her unwillingness or inability to spend huge amounts of money to adequately defend herself, the debtors quits Therefore {Debtor} mortgage statements are nothing but an illusion.  Amazing! the (Debtor) ________________________________________________________________  shows she has but no funds for her monthly payments $862.63  yet (debtors} has  extra funds to pay into her escrow account, while purchasing a large insurance policy outside her monthly income one month after filing bankruptcy, this has occurred without the consent of the (Debtors) ________________________________________________________________s Attorney and Trustee (Alice Whitten) . Debtors payments were never applied.  (Debtor) ________________________________________________________________ believes Wells Fargo Attorney (ASC) with the Power of Attorney (Trust) knowingly filing false proof of claims with similar cases prior and present.  Wells Fargo (ASC) will purposely try and keep debtor in default, while making every effort to foreclosure on the debtor home.  Wells Fargo (ASC) has not disclose their action behind $3100.00 fee for hazard insurance place on debtor mortgage January 2010, after Wells Fargo filed their proof of claim December 29th 2009. MY Name 12 month annual disclosure statement calculation received from Wells Fargo (ASC) doesnt reflect 12 months. Therefore MY Name end of the year 1098s P&I, payment schedule index, payments made, escrow disclosures statements, were conflicting to one another.


 


September 22nd 2010


 


 













































































Large amount of Escrow Payments/Without MY Name knowledge


$ 1,553.57


April 2008


Large amount of Escrow Payments/Without MY Name knowledge


$   858.62


May 2008


Large amount of Escrow Payments/Without MY Name knowledge


$   1,015.71


March 2009


Large amount of Escrow Payments/Without MY Name knowledge


$  1,367.51


August 2009


Large amount of Escrow Payments/Without MY Name knowledge


$   594.32


August 2010


Total


$5,389.73


Fees


292.26


2007


Fees


185.00


2008


Fees


51.21


2009


Fees


78.75


2009


Fees


483.64


2009


Additional  Escrow


1,867.47


2009


Total/Fees and Extra Escrow


2,958.33


Large amount of Escrow Payments Total


5,389.73


Total


$8,348.06


 


 


Hud/Property & Preservation Inspection Guidelines :


 


When a mortgage is in default and a payment is not received within 45 days of the due date, and efforts to reach the mortgagor by telephone or other means within that period have proven unsuccessful, the mortgagee must make a visual inspection of the property to determine occupancy status in accordance with the requirements in Attachment 2.  The cost schedule has been reformatted to show reimbursable limits for initial inspections, additional units and subsequent inspections.  Subsequent inspections are to be performed 25-35 days following any prior inspection if the property is vacant or following the last contact with the mortgagor if the mortgage is in default.


 


October 17, 2008


 


 


MORTGAGEE LETTER 2008-32


 


 


TO:                        ALL APPROVED MORTGAGEES


 


ATTENTION: Single Family Servicing Managers


 


SUBJECT:                          Use of FHA Loss Mitigation During Bankruptcy


 


 


            This Mortgagee Letter updates the Departments position on the use of FHA Loss Mitigation while a borrower is in bankruptcy.  The guidance regarding mortgagors in bankruptcy provided on pages 9 and 25 of Mortgagee Letter 2000-05, is superseded by this Mortgagee Letter.  Mortgagee Letter 2000-05, generally prohibited mortgagees from offering loss mitigation to a borrower in bankruptcy.  That guidance was predicated on the concern that HUD did not want to influence mortgagees to take any action that would be considered by the Bankruptcy Court as a violation of the automatic stay.  


 


The Department was recently approached by the mortgage industry and bankruptcy experts regarding the Departments current guidance on mortgagors in bankruptcy.  As a result of these discussions, the Department understands that contact with debtors counsel or a bankruptcy trustee does not constitute a violation of the automatic stay and that waiting until a bankruptcy is discharged or dismissed before offering loss mitigation may be injurious to the interests of the borrower, the mortgagee and the FHA insurance funds. 


 


Effective immediately, mortgagees must, upon receipt of notice of a bankruptcy filing, send information to debtors counsel indicating that loss mitigation may be available, and provide instruction sufficient to facilitate workout discussions including documentation requirements, timeframes and servicer contact information.  Working through debtors counsel, mortgagees may offer appropriate loss mitigation options prior to discharge or dismissal, without requiring relief from the automatic stay and in the case of a Chapter 7 bankruptcy, without requiring re-affirmation of the debt.  It is strongly recommended that the bankruptcy trustee be copied on all such communications.  All loss mitigation actions must be approved by the Bankruptcy Court prior to final execution. 


 


Nothing in this mortgagee letter requires that mortgagees make direct contact with any borrower under bankruptcy protection.  However, the information required to file a bankruptcy petition (now a matter of public record) will often include sufficient financial information for the mortgagee to properly evaluate the borrowers eligibility for loss mitigation.  Using this financial information, many mortgagees have been able to complete the loss mitigation evaluation before the bankruptcy plan is confirmed and have offered a pre-approved loan modification agreement.  For those mortgagors that sought bankruptcy protection solely to avoid foreclosure of their homes, this solution allowed the mortgagor to have the bankruptcy dismissed and begin fresh with a mortgage obligation that is both current and with payments that the mortgagor can afford.  For those mortgagors with other financial problems, the resolution of the mortgage problem will put them in a better position to resolve the remaining financial issues.


 


            Where the mortgagor filed the bankruptcy Pro Se, (without an attorney), the Department recommends that information relating to the availability of loss mitigation be provided to the mortgagor with a copy to the bankruptcy trustee.  This communication must not infer that it is in any way an attempt to collect a debt.  Mortgagees must consult their legal counsel for appropriate language. 


 


            The Department cautions mortgagees not to report current loans to HUDs Single Family Default System (SFDMS) simply to alert HUD that a bankruptcy has been filed.  Loans must be at least one full payment due and unpaid (30 days delinquent) before reporting to SFDMS is required.  Where the mortgagee is successful and is able to utilize loss mitigation on an account in bankruptcy, it must continue to report the appropriate status codes in SFDMS to reflect loss mitigation actions.  Please ensure that should the loss mitigation initiative result in reinstatement or payment in full that the appropriate status code is reported to SFDMS.


 


            The information collection requirements contained in this document have been approved by the Office of Management and Budget (OMB) under the Paperwork Reduction Act of 1995 (44 U.S.C. 3501-3520) and assigned OMB control numbers 2502-0429 and 2502-0523.  In accordance with the Paperwork Reduction Act, HUD may not conduct or sponsor, and a person is not required to respond to, a collection of information unless the collection displays a currently valid OMB Control Number


 


Any questions regarding this Mortgagee Letter or requirements for use of the partial claim and loan modification authorities may be directed to HUD's National Servicing Center (NSC) at 888-297-8685 or hsg-lossmit@hud.gov.


 


                                                           Sincerely,


 


 


 


                                                            Brian D. Montgomery


                                                            Assistant Secretary for Housing


            &nbs

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#4 REBUTTAL Individual responds

WFHM Fraud

AUTHOR: Adina - (United States of America)

I have had this on-going problem with WFHM for over 3 yrs now.  They are now trying to foreclose on my home while I am trying to save my credit and opt out w/ a short sale.  In the process I have been through re-payment plans, loan mods, etc.  I originally paid $138,000 for my home, I have owned it 6 yrs, gotten behind 2 different times which adds up to about a 4 month period and now they are saying I owe $161,000.  I happened on a friends dad who has his home financed through WFHM and is now in the same boat.  They are taking his home, it is up for sale for foreclosure next week.  He has contacted the Attorney General's office.  I have obtained your attorney information James & I am contacting him today.  I appreciate you putting this information out there for the public & I hope we all find justice where justice is deserved. 
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#5 UPDATE EX-employee responds

The Squeaky Wheel Gets The Grease?

AUTHOR: Wellsfargoinjustice.com - (U.S.A.)

Some people find it difficult to believe any of Wells Fargos' 150,000 employees or millions of customers would ever be critical or dissatisfied with the firms' level of customer service, operations, financial performance, ethics, data privacy and information security safeguards, etc. Of course, a brief look at www.ripoffreport.com or a quick search on any Internet search engine offers ample evidence that Wells Fargo is discriminatory, unethical, and engages in questionable if not illegal business practices.

In any case, if you want to contact Wells Fargo regarding any of your concerns or complaints, you may want to check out the contact information (including individual phone numbers and email addresses) for numerous Wells Fargo departments and employees at

http://www.wellsfargoinjustice.com-a.googlepages.com/email.

Please let us know what sort of response (if any) you receive from Chairman d**k Kovacevich or others at Wells Fargo. And if you know how to contact specific Wells Fargo employees who are not currently listed on our site, please send us this information. We will be happy to include it on our website at www.wellsfargoinjustice.com.
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#6 Consumer Suggestion

My prayers go out to you & yours. Please seriously consider the following.

AUTHOR: Mortgagefraudwlsfargo! - (U.S.A.)

Please consider joining us in a class action suit to fight back against these illegal processes.

My story is already out on this site. If you would do a search for Mortgagefraudwlsfargo! you will be able to find a review. I have been contacted by several other people with forced foreclosure an fraud mortgage dilemas.


Thank you for your time.
Cathy

P.S. I know its hard but don't give up hope. An remember togetherness makes us stronger. God Bless.
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#7 Author of original report

Public Court Information

AUTHOR: James - (U.S.A.)

Lawsuit NO. 141-223599-07

141st Judical Distric Court, Tarrant County, Texas

Judge Len Wade
Tarrant County Justice Center - 7th Floor
401 W. Belknap
Fort Worth, TX 76196-0224
817-884-1992

Court Coordinator - 817-884-1992
Court Clerk - 817-884-1588
Court Reporter - 817-884-1423
Bailiff - 817-884-1422
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#8 Author of original report

Absolute Disregard for Law

AUTHOR: James - (U.S.A.)

Request for Disclosure from Wells, 5 months later nothing, will a Motion to Compile filed with the courts work, probably not. "Deny, Lie and Do Nothing" appears to be the Wells Fargo "Motto". Wells Fargo is not alone here, their law firms are just as guilty. RICO action next, who knows! The masses are gathering. Merry Christmas & Happy New Year.
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#9 Consumer Comment

CLASS ACTION..... I sent my story all over.....OPRAH to name 1

AUTHOR: Anut4polrbares - (U.S.A.)

I put my report on here as well. Just posted it on the 24th of aug.07. I hope you read it. I sent this story to Oprah, cnn, abc and others in my own town as well..WE WILL SEE...I had started my own little investigation on how to CLASS ACTION on WFHM and Wells Fargo Bank N A.
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#10 Author of original report

Thanks for the Offer

AUTHOR: James - (U.S.A.)

Jennifer, you got one thing right, the account histories are difficult to read, that's why God made CPA's.

If you would like to provide another account history post a method for my counselors to contact you, I am sure my counselors would like another account history. If you know who I really am, please provide the information to the Wells Fargo's law firm that is handling this issue and they can forward the information to my law firm, the information has already been requested through appropriate legal methods.

Corporate Advance fee's, you mean they really exist and you may be able to help to identify, amazing, "may be able to", seems that any competent financial institution should not have a difficulty in retrieving financial records and show how finances were applied to an account. Anyway, if you can answer the questions of Corporate Advance fee's please also forwarded this information to appropriate Wells Fargo counsel for forwarding to my law firm

Per you post it states that you are an employee of Wells Fargo, refer to prior posts and you will find a petition has already been filed in District Court in Texas, so with due sorrow I am restricted by my counselors from making contact but my counselors definetly would like a method to contact you.

The reason I replied to Jennifer's post, Rip Off Report has not in any of the prior posting provided a direct method of contact for any poster. So out of the blue comes an offer from a Wells Fargo employee to offer assistance and answer questions using postings on Rip Off Report.

Is it a real offer or a method to attempt to disrail the legal process now in place, interesting question.

The title of my prior post was "Trust No One, Not even your attorney", I'll reiterate, trust only yourself and your truly loved ones.

Class Action, mum's the word here.

In regards to Joyce's reply post of 5/26/2007, Joyce stated, "Had we not intervened", would like to know who "we" is.
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#11 UPDATE Employee

Accurate History

AUTHOR: Jennifer - (U.S.A.)

If you would like me to provide you with a copy of your loan history I would be more than happy to do so. I there are a couple of formats and one can be difficult to read if your not used to looking at them. Also if you have questions about Corporate Advance fee's I may be able to help you identify what the charges were for.

Please let me know if you would like assistance with these issues that you have.

Thanks,
Jennifer
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#12 UPDATE Employee

Accurate History

AUTHOR: Jennifer - (U.S.A.)

If you would like me to provide you with a copy of your loan history I would be more than happy to do so. I there are a couple of formats and one can be difficult to read if your not used to looking at them. Also if you have questions about Corporate Advance fee's I may be able to help you identify what the charges were for.

Please let me know if you would like assistance with these issues that you have.

Thanks,
Jennifer
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#13 UPDATE Employee

Accurate History

AUTHOR: Jennifer - (U.S.A.)

If you would like me to provide you with a copy of your loan history I would be more than happy to do so. I there are a couple of formats and one can be difficult to read if your not used to looking at them. Also if you have questions about Corporate Advance fee's I may be able to help you identify what the charges were for.

Please let me know if you would like assistance with these issues that you have.

Thanks,
Jennifer
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#14 UPDATE Employee

Accurate History

AUTHOR: Jennifer - (U.S.A.)

If you would like me to provide you with a copy of your loan history I would be more than happy to do so. I there are a couple of formats and one can be difficult to read if your not used to looking at them. Also if you have questions about Corporate Advance fee's I may be able to help you identify what the charges were for.

Please let me know if you would like assistance with these issues that you have.

Thanks,
Jennifer
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#15 Author of original report

Trust No One, Not even your attorney

AUTHOR: James - (U.S.A.)

Trica
Request a item by item account history of principal and escrow accounts yearly and compare to yearly tax statement and payments made, be diligent but accurate. If your tax preparer is a CPA see if he will do a audit review at tax time. Compare any court filed papers showing amounts to all other documents based on the same date, see my comments regarding POC at the beginning of this report. For those who have had the unfortunate action of BR and had a state of foreclosure notice at BR watch out for the letter after dischrage that roughly states, "we are removing your account from foreclosure to current status". Consult with appropriate legal counsel regarding the following statement, BR rules prohibit the action of any type to be maintained while in BR.

My prior attorney tried to tell me this was a normal procedure, well it maybe normal but is it legal in BR procedures. It's my opinion that attorney's will take a BR case but when the little issues come into play it cuts into their profit so they use the excuse that it is procedure and if the client buys it this will keep the attorney from having to do anything further, the attorney has a legal responsiblity to properly represent but will he if he is not getting paid anymore.

Spend the time and learn the law, all state and federal laws and statutes are posted on the internet and then hold the attorney accountable. All states have a State Bar where a complaint can be filed if the attorney fails to represent correctly, there are caveats so use intelligence, always talk to your attorney first, let him know that you know what the laws are and give him the opportunity to do his duties.

Chayo
Somebody made the comment, "Deny, Lie and Hope you die", to fight Wells Fargo alone would be an undertaking. If there was a sufficent number of peoples then that would change the balance of power. If others where to offer their services then what you suggested might be viable. Personally I like the thought, legally it would be difficult but not impossible.
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#16 Consumer Comment

How will I know?

AUTHOR: Tricia - (U.S.A.)

Yas,

My husband and I are with WFHM, and are currently on the repayment plan on our past due balance. How are we to know if we are being charged the same hidden fees over again? And how could we go about making sure we too dont get ripped off? Thanks.

Tricia
Ogden, Ut
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#17 UPDATE EX-employee responds

Understand what you are going through.....

AUTHOR: Chayo - (U.S.A.)

I want to start off by saying that I am not a disgruntled employee. I worked for Wells Fargo for a year and during that time, I have witnessed some very unethical behavior from Wells Fargo Staff and Administration. My job title started out as a financial counselor, then ended up as a collector because I would often voice my opinion about situations. I was considered "not a team player" because I would ask questions about Wells Fargo's Repayment Plan, which has hidden fees. The repayment plan is supposedly set up to help customers, but what I found out was that the customer ends up paying alot of the same fees over and over again.

I would be a willing participant in a class action lawsuit against Wells Fargo as a witness to many of their unethical practices.


Yas
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#18 Author of original report

Here we go!

AUTHOR: James - (U.S.A.)

It's filed in 141st Distrct Court in Fort Worth, Texas
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#19 Consumer Suggestion

Immediate audits of both the origination and servicing of loans must be implemented - with the possibility of closing them down.

AUTHOR: Joyce - (U.S.A.)

Although Senator Dodd is calling for hearings this summer and is supposedly taking the regulatory authorities to task, I would suggest to you that IMMEDIATE AUDITS
BE IMPLEMENTED to ascertain the degree of intentional negligent loan servicing activities in addition to assuring that mortgage bankers/brokers will follow the current law. After all, the current laws are relatively good, it is the immoral acts and greed that have generated this fiasco.

I believe that it is critical that the loan servicers and their owners and investors who utilize the servicers be held responsible for their action I have seen loans being foreclosed because the servicers either paid the wrong taxes, overpaid or made some other mistake that was causing the delinquency on the part of the homeowner. Had we not intervened, they would have lost their home. Loan servicers are paid a fee out of every mortgage payment collected to do a job, but now we have the government opening and funding hundreds of non-profit organizations so they can, in effect, do the work that the loan servicer should be doing, not to mention doing it according to the terms of the note and deed of trust.

I believe that the dilemma is the direct result of a coordinated lack of focus and leadership by the powers that be. Money was the name of the game as we came out of l990's. So we were getting ready for the recovery era as the CRA was now implemented and the Bush administration followed through properly with making sure the banks and other financial entities did the right thing by offering good solid programs to first time buyers. But what happen? We had a new president in l992 who rode the waves of success of the homebuilding business along with the sale of existing properties because now we had a way to keep the economy moving so of course, no one wanted the freight train to stop - right? They could not stop John Riggins, running back for the Washington Redskins - but he was a good guy and played the game fair and square. I am sorry to say, I cannot say the same about others in Washington who really should have been ahead of the game.

The appears tht the people in Washington have allowed this to go on and on. The American Bankers Association, the National Builders Association, NAR-Realtors, FNMA, FHLMC are now talking about what they are going to do to stop this type of practice which is inclusive of the types of loans originated, and they are the very ones that allowed it to pursist and in some cases were instrumental in causing it. It absolutely made me sick when Realtors were allowed in most states to originate loans and they did. And when they were not doing it themselves, then some worked closely with the loan broker to do whatever was necessary to get them in that home. And now, they are going to tell us about change? I don't think I can handle it. I really don't.

Because of the actions of one loan servicer to foreclose on a young family's home, which was the direct result of them not being able to get the servicer on the phone, I made a call to the management of that mortgage servicer. They soon reported me to their legal department for what they thought was a threat to report them to the authorities. I told them I was reporting them to the REGULATORY AUTHORITIES, NOT THE ATTORNEY GENERAL OF THAT STATE.

Their response to my phone call was that I could report them all I wanted, the regulatory authority would do nothing but reroute the call back to them which meant to me that it really is the mindset of the mortgage lenders/servicers that non one is going to listen to borrowers or any other advocate of that borrower.
As it turned out, I was forced to tear them up and informed them that a national audit of loan servicers would be requested, starting with their Company, and in effect, immediately received the workout documentation so the home could be saved. At least I think it was this company. There have been so many. I mean it. National audits of every lender/servicer starting with the top 15 and moving down the line and this time we won't tell them which files to pull before we get there. If they don't pass the test, they are out. And guess what, I think the younger generation will then learn how to be respectful of people's rights and when their employers are doing otherwise, it is time to jump ship and move on to another company that will do what is required. I don't care if every servicer is losing money now, they deserve it. And as far as their attorneys go, they need to pass the audit as well.

Senator Dodd, Hillary Clinton and Schumer need to get a grip - Why are the finance committees calling in the very people who it appears allowed this to happen to testify. FNMA AND FHLMC are supposed to be financial experts and certainly should know what is good for the people. If they did something to counter this, I am sorry, but I just do not know what it is. And what happened to the message that FNMA said they wanted to send to mortgage brokers about predatory lending and other loan origination issues. Besides, they too have had their own internal problems to deal with - so why are we talking to them.

WHAT ABOUT A VOICE FOR THE PEOPLE? - I think they have a lot to say about what is happening to them and we still do not see any response to the needs of those that are facing immediate foreclosure.

As far as I am concerned, it is too little too late. FNMA AND FHLMC, BANK OF AMERICA, CITI FINANCIAL AND ALL THE REST OF THEM. It is their business to know what's good for the people and the economy and although I know you cannot always dictate that lenders not use certain loan programs, let me assure you, they should have used national advertising campaign - paid for by all of the entities responsible for this fiasco to discourage certin types of loan programs and also, without question, negligent servicing technique.

Yes, I am mad. I just went through the 80's, a little different, but it all worked out the same. In the hands of a few go the rewards of many. That is, some vulture will end up with the equity in your home.

I hope that people will read this. There is so much more to say and when I can stomach sitting down to the computer again, I wish to elaborate and offer as much assistance as I can for those wonderful homeowners who thought they were buying into the American Dream. President Reagan's administration in l987 was instrumental in developing the CRA - Community Re-investment Act, a part and parcel of that to help more Americans buy homes, especially, their first home. Never did he think that it would be so highly abused. I did not know the man of course, but I think he was trying desperately to come up with a way to boost the economy by putting people back to work after we came out of the 80's. What better way to do that than to follow through with the need to put more people in homes - the American Dream. Did you know that so many people lost their jobs in the 80's, were leased back to the Company that terminated them and as a result, they lost their insurance benefits. By the end of the l980's, we had a 37 million people without health insurance and now as I understand it, we have 47 million in 2007. Did we not learn anything about greed. I thought it was just small business, but no, GE, the oil companies, most banks - thus the temp agencies began a record business.

By the way, the lender that could not be reached to work out an arrangement with the borrower who was on the verge of losing their home is in the top 5 above and now making money concessions to say they are going to do to help homeowners who are losing their homes. Right! I would like to investigate the underwriting criteria that will be required of all the lenders that say they are going to help. Maybe it will work out. We will see.

Thank you

Joyce
Houston, Texas
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#20 Consumer Comment

WHAT ABOUT A CLASS ACTION SUIT?

AUTHOR: Sandi - (U.S.A.)

James,

The only account history that I have at all is what I access off the Internet by pulling up my account. Wells Fargo has sent me NOTHING even though it has been requested many times! One of the problems that I have with them is no response to me at all!

My problems with them started by them not paying my Hazzard Insurance. They dropped it and went out and bought a policy for three times the amount that I had originally purchased. During this time their monthly payment statements to me stopped. All of a sudden about a year later they notify me that my payment went up and I wanted to know why. No response from them again. When I was able to access the account thru the Internet I couldn't believe what I found! Payments being shown but not changing the balance; payments not being posted; saying my payments are short when they are not; accessing fees for no reason; and as hard as I try to get it straightened out with them I get no response from them at all.

I created a spreadsheet using the info they show on line and all my documents and receipts and nothing matches at all. They show lots of payments going into a suspense account but I have no access to that and as of yet they refuse to send me any accountability on it. I have lots of proof of them moving money for no reason and no explanation. When I try to get one from them no one knows if I call and for the life of me I can not get them to answer any of my mail. I have documented everything so I know that there is accounting fraud going on here.

I don't have much money and am in the process now of trying to find a CPA to go over this with me and then will try to find an attorney. Its like one month they straighten it out and the next month they reverse everything right back out again. Believe me, I am not going to give up on this and I am not going to just go away. Isn't there an agency that oversees these institutions? If so, why are they not doing there jobs? If you and I are having these problems with them I am sure that there are a lot more people out there going through the same thing, couldn't a class action suit be filed against them?

Sandi-Tucson, AZ
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#21 Author of original report

Court Action Imminent

AUTHOR: James - (U.S.A.)

Wells Fargo has been notified several times by legal counsel that contact with the me needs to cease. Wells Fargo has not complied with counsels direction and still contacts me constantly. Wells Fargo advised my attorney that there was no way that they could remove my telephone number from their automated dialer. There is financial compensation for this type of wilful violation. Counsel advises that the petition is near completion and filing in federal court is imminent. A lesson learned here, Wells Fargo is so large that they can just bide their time in hopes that the homeowner will give up or has insufficent funds to pursue the matter to court. Do not give up, fight for what's right. It has taken time, money, a lot of mental anguish but it's off to court we go. The law firm that orginally attempt to foreclose has not been heard from. The following is for information only, please consult appropriate legal counsel, earlier this year the U S Surpreme Court ruled that the law firm representing the noteholder could be held just as liable as the noteholder if an attempt is made to execute an unlawful foreclosure, this is probably why no word has been heard for the law firm that tried to execute the foreclosure on my home. The law firm is included in the petition as a defendent.
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#22 Author of original report

Rough Road

AUTHOR: James - (U.S.A.)

Hello Sandi
Do you have yearly printouts of your account history?
Do you have the annual escrow review and new payment notices mailed to you each year? Any other documntation that would allow you to compare numbers? If you have multiple account histories verify the numbers are the same. Verify that the escrow amounts are identical on the account history and annual escrow review on the same date. Verify that Wells Fargo is not taking anything out of escrow but what is supposed to be taking out of escrow, federal law dictates escrow accountability. Check the movements of money to and from an account called suspense. Is Wells Fargo holding monies for a period of time in the suspense account then transferring these monies to different accounts? This is one method that would make you late on a payment. Are there any jounal entries that show movement of monies with no accounting explaination. Remember Wells Fargo has a Fiducary duty to manage your account. It really takes a CPA to establish the facts, you need the capability of putting the CPA on a witness stand, then try to get an attorney on a contingency fee arrangement. If Wells Fargo has violated their Fiducary duty or possibly committed accounting violations in the escrow account or other accounts you can always file "pro se" in District Court, roughly 2 pages long. It mostly likely is going to take an attorney or court action before the pay attention to you. After you file get an attorney, the hard part is over. In my sistuation its violation of Fiducary duty and probable accounting fraud, just to name a few. My hopes are with you.
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#23 REBUTTAL Individual responds

WELLS FARGO RIPOFFS

AUTHOR: Sandi - (U.S.A.)

James I sympothize with you for I am going through this right now with Wells Fargo Mortgage! Your story is the EXACT same thing that is happening to me right now only I don't have access to an attorney. Do you have any suggestions for me to fight this battle?
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#24 REBUTTAL Individual responds

WELLS FARGO RIPOFFS

AUTHOR: Sandi - (U.S.A.)

James I sympothize with you for I am going through this right now with Wells Fargo Mortgage! Your story is the EXACT same thing that is happening to me right now only I don't have access to an attorney. Do you have any suggestions for me to fight this battle?
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#25 REBUTTAL Individual responds

WELLS FARGO RIPOFFS

AUTHOR: Sandi - (U.S.A.)

James I sympothize with you for I am going through this right now with Wells Fargo Mortgage! Your story is the EXACT same thing that is happening to me right now only I don't have access to an attorney. Do you have any suggestions for me to fight this battle?
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#26 REBUTTAL Individual responds

WELLS FARGO RIPOFFS

AUTHOR: Sandi - (U.S.A.)

James I sympothize with you for I am going through this right now with Wells Fargo Mortgage! Your story is the EXACT same thing that is happening to me right now only I don't have access to an attorney. Do you have any suggestions for me to fight this battle?
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#27 Author of original report

Wells Fargo Home Mortgae has a high exposure to legal actions

AUTHOR: James - (U.S.A.)

Law Firm representing Wells Fargo stopped the foreclosure sell about one hour before sale. It was stated that Wells Fargo was being notified by their lawfirm that they had a high exposure to a lawsuit. Wells Fargo's law firm is at this time not returning phone calls to my attorney. The petition, injunctions and bond documents are all prepared and ready to file in court, the filing would have taken place if Wells Fargo's law firm had not stopped the sell. Failure to hear from Wells Fargo's law firm will result in filing in the very near future. It appears that violations of the Fair Debt Collections Act, Decpetive Trade, fraud and possible RICO violations are just some of the illegal acts Wells Fargo has committed. The CPA involved has closely reviewed all the accounting documents and believes that Wells Fargo's actions are willful and intenional and fraudulent.
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