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Report: #1344820

Complaint Review: Wells Fargo -

  • Submitted:
  • Updated:
  • Reported By: ripped off — Albuquerque New Mexico USA
  • Author Not Confirmed What's this?
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  • Wells Fargo USA

Wells Fargo Wells Fargo/ A corporate account holder of wells fargo Albuquerque NEW MEXICO

*Consumer Comment: You are incorrect..

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 I'm a retired individual that decided to go thru wells Fargo for my banking needs I have had the account for 6 months I usually get my benefits through direct deposit well this month my money didn't come in. I called social security and they tell me the bank did it through auto enrollment and get with the bank because it was deposited and processed. They gave a trace deposit number and ask for it to be reversed. Well I go into 3 different locations and each bank tells me there's no way it's possible and it was not there doing! All 3 refused to even hear my case and one of them even asked me to leave. They say they have no record of it and there was no way possible it could be been there bank! Well it was and it was rerouted to a corporate account holder of there's through a auto enrollment form that was sent in to social security! None of them would even give me the account number that it was routed to and all blamed social security! Well I had to actually file a fraud through social security in order to get it back to my account. I missed out on 2 months of payments and the lies all the branches gave me were unbelievable they are lying thieves to say the least! I am waiting to see if I will get this next check through my wells Fargo account and once I do I'm closing it and going elsewhere and have to worry about $2300 plus dollars getting returned to me! Very shady and they gave out my account number and my routing number to there corporate account holder so my check could be put elsewhere! They gave out my account number and my routing number without my consent then lied about it! My advice is if you want your money secure stay away from wells Fargo they have my account overdrawn because of this mess and still placed blame on social security! No wonder there under investigation for fraud because they did it to me and beware it can happen to you too!

This report was posted on Ripoff Report on 12/21/2016 11:23 PM and is a permanent record located here: https://www.ripoffreport.com/reports/wells-fargo/wells-fargo-wells-fargo-a-corporate-account-holder-of-wells-fargo-albuquerque-new-mexico-1344820. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

You are incorrect..

AUTHOR: Robert - (USA)

POSTED: Thursday, December 22, 2016

I am sorry that you had fraud on your account, but this could have happened at any bank with the same circumstances and results.

Someone was able to determine your Bank Routing and Account Number and have your Direct Deposit switched.  Wells Fargo doesn't need to(and I can just about guarantee you), did NOT give it to this individual and/or company.  Anyone could have gotten this information off of one of your checks, intercepted a statement from the mail, or if they were able to log into your account using your credentials could have pulled up statements with this information.

In fact as a matter of protection for the account holder, as much as you don't want to believe it, Wells Fargo is not going to give you information on anyone else's account. 

No, you did exactly what needed to be done...contact Social Security and report the fraud.  So you are free to switch banks and I am not here to tell you to or not to switch banks.  Just that if you do switch banks, it could happen again. 

 

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