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Report: #1274162

Complaint Review: Wells Fargo - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Nora — Napa California USA
  • Author Not Confirmed What's this?
  • Why?
  • Wells Fargo Nationwide USA

Wells Fargo Received a credit collections notice for $242.48 from Credit Collections Services in Norwood, Maine - via a Payment Processing Center. Bank - Wells Fargo - I used a Raley's Store banking office, not a real bank, a bank in a grocery store. Napa, California Nationwide

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I had direct deposit at my Wells Fargo account from my job at Walmart in Napa California.  I began using billpay, requested an auto loan, made a monthly budget using the online system offered.  To talk with the bank personally, I went into a Raley's grocery store to speak to their financial people at the store's Wells Fargo station.  I had gone to CarHop in Vallejo, CA to try to purchase a car and my bank information began being used fraudulantly = the reason I went in to speak to someone face to face.  A monthly charge of 21.95 began being taken out of my bank each month for three months and was done online.  This was not something I did - the charges being taken automatically from a phone request.  The banker guy made a report and removed the charges but then I began having $35.00 charges for insufficient funds one right after the other when there were funds in my account.  This particular bank office also issued me three new cards: two without chips, one with a chip.  My account was then refused any online charges which meant I could not do any purchases inline, which I do not do anyway.  Then after the account closure I attempted to speak to a bank rep using an 800 number and this man told me he used to be a car salesman and was now working for collections dept.  Weird, and no resolve to my problem of fraudulant charges to my account.  I then received an email saying my requested new card was being sent via mail.  I received it and tried to activate it to no avail.  This card was numbered differently, not like my original Wells Fargo bank card.  I do not owe this amount of money and now my credit will be ruined?  I have all the cards they gave, the email sent, and my bank statements, and bank deposits to prove what I am saying is true.  How do I resolve this matter?

This report was posted on Ripoff Report on 12/14/2015 03:23 PM and is a permanent record located here: https://www.ripoffreport.com/reports/wells-fargo/nationwide/wells-fargo-received-a-credit-collections-notice-for-24248-from-credit-collections-serv-1274162. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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