• Report: #1035070
Complaint Review:


  • Submitted: Fri, March 15, 2013
  • Updated: Fri, March 15, 2013

  • Reported By: tomkovacs — Naperville Illinois
Santa Ana, CA Santa Ana, California United States of America

WellsFargoDealerServices intentionally causes distress and fiscal damage Santa Ana, California

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Unfortunately I have a car loan with WellsFargoDealerServices. Last year was difficult although I knew I will come out of the bad financial situation. Nevertheless I am guilty because missed several car payments.

  • As soon as I received some money I sent them a check of all missing payments at once. This was on a Monday.

  • On Tuesday, an investigator called me. I told him I sent a check (they closed my web access so I could not pay online).

  • I provided the tracking number to him.

  • He said they will wait until Thursday.

  • On Wednesday they took my car at 11.30. (this is very important, this maffia knows exactly what they are doing to screw you over)

  • On Thursday I called them and told them they told me it's ok to wait until Thursday. (I have this in writing btw)

  • They of course denied this and said there was no agreement.

  • They charged me $750 for the reposession that they did not need to do.

  • They did not let me pay this until Thursday afternoon (this is again intentional) becasue they were waiting for approval (?)

  • Even though I payed them on Thursday, they did not contact the repo company until Friday. Of course they did this an hour before the repo company can release the car. (10am - 2.30pm). They also took my car 60(!) miles from my house.

  • I called the bank on Friday, and the cynical b. told me I can call every hour if I wanted to, they are not in a hurry.

  • The repo company would not let me schedule a pick up until they get the release form of course. This way they get 2 more days.

  • They also started charging from 11.30pm since technically that is a day too right?

  • They charge $65 just to be there, $30/day for storage and $45 for storing personal property - the licence plates - that is! They made $260 for 4 days on an empty parking lot. At least they are doing great in this economy.

  • Overall damage intentionally caused by WFDS is $1100. That is 5 car payments. I owed 3. Not to mention the emotional distress.
Reminder: they also gambled $36.9 billion away that eventually the government gave them from the pockets of the American People and they paid hefty bonuses to their executives. I am looking for a second job now. I want to make sure these "people" will never see a single dime from me that is not part of what I owe on the car and I certainly will never deal with this "bank" ever again.

This report was posted on Ripoff Report on 03/15/2013 01:47 PM and is a permanent record located here: http://www.ripoffreport.com/reports/wellsfargodealerservices/santa-ana-california-/wellsfargodealerservices-intentionally-causes-distress-and-fiscal-damage-santa-ana-calif-1035070. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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