• Report: #615728
Complaint Review:

West At Home

  • Submitted: Mon, June 21, 2010
  • Updated: Mon, June 21, 2010

  • Reported By: Paul — Florida United States of America
West At Home
Internet United States of America

West At Home Training Nightmare - DO NOT SIGN UP! Internet

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

Do not sign up with West-At-Home, because you will be disappointed.  My training ended prematurely after I requested a small extension due to technical problems.  The technical problem costed me 90 mins. on my cell phone.  What was wrong? Simply put their training website couldn't handle a new version of Adobe Acrobat 9!  There was no technical information anywhere mentioning this glitch. 

I was promised to have training extended today through 10:59 PM CST. Instead this morning at 9:00 AM EST they cut off my training access.  I resigned in protest because it took three phone calls just to get a supervisor to approve the extension.  Twice I was told to "call back" and the third time the supervisor left for the day. None of their PAL's offered to have the supervisor call me.  What service for people who expect exemplary service from their contractors at home. 

Even when you contact the training issues department they really can't help.  The person agreed this project was giving me the run around.  You are at the mercy of the project supervisors to whom you will never speak.  Enough said.  If you want to complain, send a letter to:

Lionel Tay, W2-UL Employee Relations and Training Coordinator West Corporation 11808 Miracle Hills Dr. Omaha, NE 68154

This report was posted on Ripoff Report on 06/21/2010 09:40 AM and is a permanent record located here: http://www.ripoffreport.com/reports/west-at-home/internet/west-at-home-training-nightmare-do-not-sign-up-internet-615728. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on West At Home

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?