Report: #857448

Complaint Review: West Bay Acquisitions

  • Submitted: Wed, March 21, 2012
  • Updated: Wed, March 21, 2012
  • Reported By: SusanOk — Austin Texas United States of America
  • West Bay Acquisitions
    P.O. Box 8009
    Cranston, Rhode Island
    United States of America

West Bay Acquisitions West Bay Acquisitions Attempting to Collect Bogus Late Fees form Hollywood Video Cranston, Rhode Island

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I received a letter today, March 21st 2012, from West Bay Acquisitions. They are a collection agency for the now defunct Hollywood Video stores. We had an account with Hollywood video over three years ago and have not used it since. Our account was up to date, all late fees paid, and no outstanding balances. This collection agency is trying to collect for unpaid late fees in the amount of $68.93 cents. There is no e-mail listed. There is a number you can call and instructions on the back out to "dispute" the charges, which must be done in writing. I did call and spoke to someone named Roland, who sounded like he was reciting a script. I told him I was not paying a cent of these made up charges and would be submitting my dispute in writing with a copy to the Texas State Attorney General's office as well as the FTC. He told me "fine, have a beautiful day". This is clearly a scam and it is concerning that these people may have still have access to credit cards and social security numbers that were required to set up accounts. They were used  for automated billing at Hollywood Video. I would like to see soemone stick it too these guys.
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This report was posted on Ripoff Report on 03/21/2012 03:28 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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