• Report: #885108
Complaint Review:

Westchester Fireplace and BBQ

  • Submitted: Sat, May 19, 2012
  • Updated: Sat, October 06, 2012

  • Reported By: anonymous — Westchester New York United States of America
Westchester Fireplace and BBQ
9 Haven St. Elmsford, NY. 10523 Elmsford, Eastchester,, New York United States of America

Westchester Fireplace and BBQ Enjoy Your Home's Fireplace Patio Shoppe, Thieves! Owner lies about his identity. STAY AWAY! They Steal your money-never deliver product. Credit Card fraud! SCAM operation! Elmsford, Eastchester, , New York

*REBUTTAL Individual responds: Rebuttal

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They've stolen my money and countless others. Don't trust Darin Delgardo or his business. 

Here's the nitty gritty:

I purchased a fireplace from Enjoy Your Home's Fireplace Patio Shoppe, the owner Darin Delgardo sold me the unit and assured me that I would have it within 1 month. I wrote him a check for the entire amount. 

Well, 3 months later after being feed countless lies about the whereabouts of my fireplace, I was completely frustrated and had the intention of making one last call to cancel my order and demand my money back.

I received a recorded message about how they were in the process of moving from the Eastchester showroom to their warehouse in Elmsford. Something about losing their lease etc...This had me worried.

After leaving several messages I drove to the location at 369 White Plains Rd in Eastchester and found other angry customers stationed outside his door looking for their stuff as well. We exchanged information and agreed if any contact was made we would notify each other. 

I ended up getting the address to the warehouse in Elmsford through a contact I had at the town hall. I went up their, banged on the door- NOTHING! I went back on the internet, searched for them but noticed that what came up for the address at 9 Haven St. in Elmsford NY, was this Westchester fireplace and BBQ. 

I called the listed number and I pretended to want to buy something new and asked for Darin. He got on the phone and I began to question him about the situation and frankly, where the hell is my money!

Darin told me some story about how he and a couple of other services guys formed their own company. How he wasn't the owner of the Fireplace and Patio shoppe, how their were two Darin's and how the owner of the Fireplace patio shoppe's son committed suicide, coupled with losing his lease, forcing him to close the store.

I bought it for a minute.

I looked up the corporate records of the both Fireplace and Patio shoppe and Westchester Fireplace and BBQ and found that Darin Delgardo owns BOTH! I found out their is only one Darin. Fireplace and Patio shoppe is actually a DBA of 369 White Plains Rd corp. All this information is online. 

I called the landlord of 369 white plains rd, and he told he didn't lose his lease, but instead owned him a large sum of money as well, and he bent over backwards to help Darin out. He also confirmed Darin as the owner. 

I called the other people I met at the store and they told me similar stories. They said that Darin told them (secretly-like he was doing them a favor) to cancel their credit cards with Fireplace and Patio shoppe, and then had the audacity to ask them to re-order with this Westchester Fireplace and BBQ.  Claiming no connection between the two, and misrepresenting himself as not the owner of both. 

Here's another layer of out right fraud.
Since I paid by check I had to contact a lawyer. My lawyer said he is committing massive credit card fraud by telling people to cancel their charges. He is implying the liability of his crooked business practices rests on the shoulders of the credit card companies. HOW IS THIS MAN NOT IN JAIL?!


Darin Delgardo owns both, Westchester fireplace and bbq and Enjoy your homes fireplace and patio shoppe. 

Coincidentally, Westchester Fireplace and BBQ opened right around the time that Fireplace and Patio Shoppe closed their doors. 

Stay away from this company and this owner. 

If you've been a victim of Darin Delgardo, please do like me and contact a lawyer, the district attorney, attorney general, and police for that matter-I still think its credit card fraud is illegal. 

Below is all the contact information I could find. Notice, he have two email addresses, several phone numbers, multiple websites-but it all points back to HIM!

Westchester Fireplace and BBQ
9 Haven Street   Elmsford , NY  10523   US
Fax: 914-909-5910   Phone: 914-355-7001   Email: Darin@enjoyyourhome.com


This report was posted on Ripoff Report on 05/19/2012 01:45 PM and is a permanent record located here: http://www.ripoffreport.com/reports/westchester-fireplace-and-bbq/elmsford-eastchester-new-york-10523/westchester-fireplace-and-bbq-enjoy-your-homes-fireplace-patio-shoppe-thieves-owner-li-885108. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 REBUTTAL Individual responds


AUTHOR: Darin Del Gardo - (United States of America)

This is Darin Del Gardo. I am very much alive and have never lied about who I am. Im not hiding from anyone. In fact I can be seen on network television shows like Man Caves, Vanella Ice Project, and others on the DIY network.

I dont know who this unanimous person is, and would like to be contacted by them. If indeed some one has fallen through the cracks, I will personally make good on it. It is true that after 40 years of doing business in Eastchester, it was decided by members of the family to closed that store and to go our separate ways. The week economy and tremendous overhead being the main reason. 

We certainly did not operate there for 40 years with the intention of stealing one persons deposit! 

Unfortunately we did however suffer the tragic loss of my cousin that same week. If we did not not get back to someone during that week, on behalf of my family "I apologize".

Every customer that was in the system was satisfied. (and there where hundrands) Unfortunately some people did not trust that there orders would be filled and canceled. 

If my response time was unacceptable, all I can say is, I was left handeling all final family business matters in the mits of a family tragedy, and once again extend my apologies. That business was in operation well before I was even born, and I am part of the third generation to work there. We served Westchester at that location for over 40 years, and its a shame no one ever writes good reviews.... But if they did there would be thousands.     
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