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Report: #880086

Complaint Review: westcoastmoversusa,com - Internet Internet

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  • Updated:
  • Reported By: mimir — owings mills Maryland United States of America
  • Author Confirmed What's this?
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  • westcoastmoversusa,com 3534 s fort apache rd 135 Internet United States of America

westcoastmoversusa,com west coast movers usa thief, rip off, liers, cheat Internet, Internet

*REBUTTAL Owner of company: A former emplyee..once again

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This was an all inclusive move, packing, boxes, etc. Wardrobe boxes were not used for hanging clothing, but shoving as many items as possible into the wardrobe destroying clothing.  There was permanent damage to wool, silk, and dry clean items.

Breakables were not wrapped individually with paper, but 10-12 items with one sheet around them.  Some of the furniture was not wrapped, when tape was removed, paint and finishes came off.

The company refuses to address the missing and damaged items.  The representatives of the company never respond to phone calls or messages in a timely manner or when they promise to.

Even though there was a 21 day window for delivery, they had promised a date, then never responded to phone calls when the items were not delivered at the stated date.  There was no communication until the day
prior to delivery, which was much later than promised.

This report was posted on Ripoff Report on 05/09/2012 07:54 AM and is a permanent record located here: https://www.ripoffreport.com/reports/westcoastmoversusacom/internet/westcoastmoversusacom-west-coast-movers-usa-thief-rip-off-liers-cheat-internet-intern-880086. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Owner of company

A former emplyee..once again

AUTHOR: West Coast Movers - (United States of America)

POSTED: Wednesday, October 17, 2012

A former employee decided to try to ruin our business, this complient is bogus, from the customers name, to the deleivery dates and addresses, we never had a customer by that name, nor a pick up at that date!...this is also getting investigated and prosecuted by an agency who specilized in internet fraud!

thanks

West Coast Movers

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