• Report: #983862
Complaint Review:

Western by Design

  • Submitted: Tue, December 18, 2012
  • Updated: Tue, December 18, 2012

  • Reported By: sc2012 — Toronto Ontario Canada
Western by Design
Internet United States of America

Western by Design Crows Closet did not ship the goods ordered internet

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We ordered Western clothing from this company on Nov 6/12.  We had not received the goods more than 2 weeks later.  They assured us the goods had been shipped via UPS but could not provide a tracking number.

After many phone messages, we finally spoke to Gwen (the owner?), we cancelled the order and she agreed to process a credit to our VISA.  After 2 weeks and no credit appearing on our VISA, we called again.  She said she could not process a VISA credit, so she mailed a check.  Still waiting for that check.  I have filed a transaction dispute with VISA, so hoping to get our money back.

They take your money, but do not send the goods.  And they repeatedly LIED!!

Do not order anything from this company.

This report was posted on Ripoff Report on 12/18/2012 01:12 PM and is a permanent record located here: http://www.ripoffreport.com/reports/western-by-design/internet/western-by-design-crows-closet-did-not-ship-the-goods-ordered-internet-983862. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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