• Report: #51659
Complaint Review:

Western Dental Centers

  • Submitted: Fri, April 04, 2003
  • Updated: Fri, April 04, 2003

  • Reported By:VENTURA California
Western Dental Centers
PO BOX 14228, ORANGE, CA 92883-1228 VENTURA/OXNARD OFFICES, California U.S.A.

Western Dental- Ventura & Oxnard Offices ripped off/billed for services not rendered/extremely bad customer service ethics. Ventura & Oxnard California

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Took my daughter in for a very severe toothache. Didn't examine her, made her return for several visits after 4-5 hr waiting time over a several week period of time. No exams, No treatment, NO Dentist.

Then they decided to send us to another office in another city! Still no oral exam, no treatment. Instead, rude remarks, told would be a very long 3-4 hr waiting period, even though there were no other patients in the office at that time. Went on like this for over a Month and didn't fix her toothache. NOTHING.

Finally had to take her to another dental office because her glands were swollen very badly & she had a fever from having to wait for sooo long. Never seen or treated by a dentist, no treatment done except 1 small 2 inch xray taken by a tech.

They then billed us $180 (adding $10 fees every couple of weeks) Unwilling to work with us on this situation & when attempting to explain this to their "patient relations" dept, they would hang up on us. or become very rude. VERY UNPROFESSIONAL.

VENTURA, California

This report was posted on Ripoff Report on 04/04/2003 04:24 PM and is a permanent record located here: http://www.ripoffreport.com/reports/western-dental-centers/venturaoxnard-offices-california-93003/western-dental-ventura-oxnard-offices-ripped-offbilled-for-services-not-renderedextre-51659. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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