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Report: #835417

Complaint Review: Western Dental Services Corporation - Anaheim California

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  • Reported By: SheSharpShoots — Anaheim California United States of America
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  • Western Dental Services Corporation Katella Ave, Anaheim, California United States of America

Western Dental Services Corporation WDS, Using Western Dental is never a good decision no matter how much pain you are in Anaheim, California

*Author of original report: Still advocating for Western Dental to do what's Right

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What ever you do, DON'T GO HERE or any other location as these locations are not individially owned. And NO, the Corporate Office will not help you no matter how "right you are & no matter how much proof you have". They WILL fail to post payments all in the name of late fees and harassment. Even if you call them and they prove to themselves that money is not owed, they will not update their records. And the calls will continue. Once you figure out what they have done to you and point it out, the Corporate Grievance office will not have any problems using scare tactics or even extortion to shut you down.

My 8 year old twin daughters have had unnecessary & very painful procedures performed on them. It all came apparent to me when a Dr. TRICKED me into leaving the treatment room by saying he needed to talk to me. I no more then got out of the room when the Dr. Says "oh, wait" and goes back into the room (like he had forgot the chart) where the door closed behind him. Then Yolanda comes along and tells me that I can't stand here as she ushers me backwards. When I heard my daughter scream, THEY WOULDN'T LET ME BACK INTO THE ROOM. While my daughter was in the room alone, the Dr told her that if she didn't settle down, he was "going to give her another shot and/or pull more teeth.

I complained to the Corporate office the same day. The day after, I requested the dental records for 3 of 5 family members where the following day, Western Dental Corporate Terminated the Care of only those 3 of 5 I requested records for.

For me, this is not over by a long shot. Their are MANY other reasons to stay away from this Corporation completely. Reasons that I can't discuss Yet... but, trust me. It may not be today, but make no mistake, their day will come. So to all of the thousands of other people who have also been taken by this Corp but didn't have the means, time or strength to fight them. Please know that I HAVE YOUR BACK!

Don't stop your research on this company. Please, search the phrase "western dental complaints". The actions listed are company wide so don't think that just because the location you are looking up isn't listed yet that this will mean great honest dentistry is coming your way. Because all of the complaints that you will read about other locations are all connected to every location as they are all taught to use the same play book.

Also note that newbie dentists will make mistakes. It would just be nice to know when I've become one of the "first five year test chimps" in advance. As long as there is REALLY some true dental mentor with a back ground of teaching that is really watching over them. That would be one thing. But SADLY, it appears that this is not the case.

But the problems go far beyond just failure to diagnosis or misdiagnosis. And lean more towards the overt actions of the administrative staff of the Corporation (both on-site and at the Corporate level.) Go head and take your chances. But for the sake of your children. DON'T TAKE any chances.

I understand that my warning may seem EXTREME based upon only what I have disclosed here. There are many other reason to avoid this entire chain that relate to the seriousness of what I have not been able to disclosed here at this time. Answers will come later (rest assured). But for now, STEER CLEAR OF THE ENTIRE CHAIN OF THIS CORPORATION AND ITS INSURANCE (REDUCED MEMBERSHIP PLAN) for the sake of you, your sisters, brothers, parents, aunts, uncles, cousins, but most of all, for the young children that look at these Dr's as a authority figures that we as parents have taught our children to obey.

Last but not least.. No matter what type of Dr. it is that asks you to ever step out of your child's area where they are being treated. DON'T LEAVE. DON'T GET MAD AT THE SUGGESTION, BUT DON'T LEAVE THAT ROOM UNDER NO CIRCUMSTANCES. You as a parent / relative or even escort have an absolute RIGHT to remain with that child and DON'T LET THEM TELL YOU OTHERWISE.

This report was posted on Ripoff Report on 02/07/2012 01:38 PM and is a permanent record located here: https://www.ripoffreport.com/reports/western-dental-services-corporation/anaheim-california-92802/western-dental-services-corporation-wds-using-western-dental-is-never-a-good-decision-no-835417. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 Author of original report

Still advocating for Western Dental to do what's Right

AUTHOR: SheSharpShoots - ()

POSTED: Saturday, September 21, 2013

If there is a complaint written about Western Dental online, I have read it.  I have been reaching out and helping people to resolve their issues with Western Dental for almost two years. In that time, Western Dental has not once attempted to fix what they have broken and/or destroyed. Most people don't know who they should complain to. In order to get the authorities involved, you must first file a formal complaint with Western Dental. This can be done by phone, U.S. Mail or via western dental's website.  I recommend using the website as the system responds with a email acknowledging that the report was filed. Western Dental will then have 30 days (not working days) to respond to the complaint via U.S. Mail. If you still don't agree with the decision, you then have the right to get the State authorities involved.  I would recommend obtaining the records if you should also need to involve the Ca Dental Board. You may also contact the California Department of Managed Healthcare (dmhc) and file with th as well. However, do make sure to inform Western Dental that you are still in dispute of the account. Otherwise Western Dental will turn your account into a ccollection agency. Don't just call them. The dispute must be made in writing. It's against the law to turn a disputed account over to a agency. KEEP ALL DOCUMENTATION. If you have issues you need help with, send me a email to gmail and address it to SheSharpshoots at gmail dot com

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