• Report: #233234
Complaint Review:

Western Dental

  • Submitted: Mon, January 29, 2007
  • Updated: Mon, January 29, 2007

  • Reported By:modesto California
Western Dental
Briggsmore/prescott Location Modesto, California U.S.A.

Western Dental western dental bills for services not rendered Modesto California

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i was in deep pain for a tooth that needed to come out. my regular dentist was closed on saturday. i called and got a appointment at western dental for 11:00 am. i arrived on time.

at 4:40 pm i still had not been called upon, i made it very clear to the dental receptionist that i was in severe pain. finally at 5:30 pm they called my name , only to be led back to a big room with at least 15 dental chair and told to sit in a chair, where i sat for another 45 minutes while i watched the dental employees sit around and gab between themselves, doing absolutely nothing but talking amongst themselves.

I have never been so disguisted with service as i was that day.

it didn't matter to any of the employees how much pain i was in, i literally had tears coming down my face from pain yet all they could do was talk and play around with each other. I finally had enough and figured if i was going to be in this much pain i would rather be at home than sitting on display. i got up and promptly walked out, walked up to the receptionist and handed her a 20.00 dollar bill and told her that was my payment for services never rendered. i then walked out to my car, where one of the receptionist came running out and gave me back my money and said that there was no charge since i had not been seen by anyone. about 2 weeks later i get a 90.00 bill in the mail from western dental. i called them and explained that i never saw a dentist and that they needed to delete this billing, which they refused to do, since then i have gotton several more bills, each one $10.00 more than the last for a late interest fee for not paying. I have sent letters, called and talked to billing, yet no one seems to care that i never saw a dentist, now it is on my credit report.

I have to say this, NEVER GO TO WESTERN DENTAL no matter how bad off you are, they are the absolute worst place to go. The customer service/care is absolutely the lowest in the world, and they lie to your face. you could be dying and they simply do not care.

modesto, California

This report was posted on Ripoff Report on 01/29/2007 12:52 AM and is a permanent record located here: http://www.ripoffreport.com/reports/western-dental/modesto-california-95350/western-dental-western-dental-bills-for-services-not-rendered-modesto-california-233234. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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