ED Magedson – Founder
Western Dental169 S. Rancho Santa Fe Rd. San Marcos, California USA
Western Dental Worst dental work ever San Marcos California
NEVER, EVER even THINK of going to dental office (if you can call it that) .. I went in for an exam, what they found I knew needed to be done. 2 root canals and a new cap. Their estimate had one too many "build ups" - probably to pad the bill, most people don't understand dentistry. I showed up for my first appointment 30 minutes early for a 2PM .. Dentist wasn't there, was at lunch and couldn't see me until 4PM because of "emergencies" .. I lost most of a work day, not a courtesy phone call ... I should have cancelled the treatment plan right then but I rescheduled. First a teeth cleaning, you would think this is simple enough. The dentist did it, they don't do that well, only a good hygienist. They didn't have the correct tip to clean my implants and they didn't have the right polish to clean my porcelain. Next, the root canal. It took a long time as the dentist would hop around from room to room with other patients while I have a block keeping my mouth open, then they all go to lunch. Dentist comes back to me about 45 minutes later, does a bit then circulates around again. Finishes the root canal, takes a simple impression and the assistant makes a temp .. done .. I go back for the new crown, it was not right, huge gaps between the teeth, I went back, they didn't need to see it, THEY KNEW IT .. they took new impressions, crown is better but still not right. I canceled the rest of the treatment. Not only that, they seemed to have missed a hidden root so now I have to go to an Endo to have it redone along with a new crown, basically, I paid for nothing. On top of that, I was in the chair a long time, it is an open office, I saw people with gloves come out of one room, pick up things in the center of the room, put them down and go back into the operatory - baaaaadd ...
I stopped paying them, had it pretty much paid off anyway, I had a second opinion with xray, wrote a demand letter for a refund, they refused as I figured so this is my first review of them, they will continue on other sites, no one should ever walk through their doors. They are a mill, they specialize in people who don't know good work from bad.
They are a mill .. the people were nice but way over tasked. The dentists were overworked, they seemed to be young, new dentists. Western Dental is all about money - which is OK as long as their product is excellent and it sucks.
This report was posted on Ripoff Report on 03/20/2014 10:19 AM and is a permanent record located here: http://www.ripoffreport.com/reports/western-dental/san-marcos-california-92069/western-dental-worst-dental-work-ever-san-marcos-california-1132151. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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