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Report: #425883

Complaint Review: Western Union & Integrated Payment Systems Inc. - Englewood Colorado

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  • Reported By: Centerville Ohio
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  • Western Union & Integrated Payment Systems Inc. Englewood, Colorado U.S.A.

Western Union & Integrated Payment Systems Inc. Money order in amount of $55.91 damaged by Post Office. Returned to IPS - received replacement for $40.91. Spoke w/Millie (#2543) - very rude & belligerent. Very irresponsible & apathetc way to do business Englewood Colorado

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On 1/17/09, I purchased a Money Order from Discount Drug Mart in the amount of $55.91. That money order was cut in half by the post office. The bottom half was returned to me - the other half was mailed to the intended recipient (how incompetent is that)? A few days later, I received that half back from the intended recipient.

After consulting the post office for replacement (they said they couldn't do anything), I completed the form on the back and sent the money order back to Integrated Payment Systems (IPS) following the instructions given.

Several days later, I received a money order for $40.91, which I set back to IPS with a letter explaining that I wanted the full amount of the money order. To date, I have not received a replacement money order for the full amount of $55.91. When I spoke to Millie (#2543) tonight, she was very rude and belligerent and refused to let me speak with a supervisor when I requested to do so.

I feel this is a very irresponsible and apathetic way to do business. Istrongly feel that something should be done about this company and their practices - especially with the economy being as bad as it is. Western Union has a lot more money than we as average, hardworking citizens. Please, don't let them continue to do this to people and get away with it.


Boss lady
Centerville, Ohio
U.S.A.

This report was posted on Ripoff Report on 02/18/2009 08:54 PM and is a permanent record located here: https://www.ripoffreport.com/reports/western-union-integrated-payment-systems-inc/englewood-colorado-80155-7030/western-union-integrated-payment-systems-inc-money-order-in-amount-of-5591-damaged-by-425883. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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