Complaint Review: Western Union - Mesa
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- Author Not Confirmed
- Western Union Walgreens Mesa, USA
- Phone:
- Web: https://www.westernunion.com/us/en/...
- Category: Liars
Western Union Deceptive Business Practices Mesa AZ 85212
*Consumer Comment: YOU provided the proof that you are incorrect
*Author of original report: Absolute Deception by Western Union
*Consumer Comment: No Deception
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We transferred $400 to my grandson via Western Union, and it cost $40.99 transfer fee, totaling $440.99. When my grandson went into Walgreens in Mesa, AZ to get the money, they told him he could only get $300. At no time during the transfer were any limitations mentioned. My husband and I have wasted over two hours on the phone with Western Union's customer service reps, who are difficult to communicate with, because they do not speak fluent English.
After our first call, the rep assured us my grandson could get the money the following day, since Walgreen's had closed. When my grandson went back the next day, they still refused to give him $400, and said their maximum is $300. There is a sign on their kiosk that says $400 is the maximum.
So the my grandson went to a Safeway, which is where the Customer Service rep told me to tell him to go, and they refused to accept his ID, because he just got his Driver's License, and it's a temporary license on paper.
Anyone using Western Union, beware. Once they get your money, the person you sent it to will not be able to get the money without extreme hassle. As of now, my grandson still can't get the money.
This report was posted on Ripoff Report on 03/03/2017 07:16 PM and is a permanent record located here: https://www.ripoffreport.com/reports/western-union/mesa/western-union-deceptive-business-practices-mesa-az-85212-1359661. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 Consumer Comment
YOU provided the proof that you are incorrect
AUTHOR: coast - (USA)
SUBMITTED: Sunday, March 05, 2017
The terms you agreed to are located on the web page YOU provided:
Date available will be displayed on receipt for international transfers over $15. Service and funds availability depends on certain factors including the Service selected, the selection of delayed delivery options, special terms applicable to each Service, amount sent, destination country, currency availability, regulatory issues, consumer protection issues, identification requirements, delivery restrictions, agent location hours, and differences in time zones (collectively, “Restrictions”).
#2 Author of original report
Absolute Deception by Western Union
AUTHOR: - ()
SUBMITTED: Saturday, March 04, 2017
There is nothing on my phone ap when I transferred money that Walgreens limits money transfers to $300. You have taken $440.99 from me on March 2, 2017 that I sent my grandson, and he is still unable to get it as of March 4. He went to a Safeway, and their limit is not $300, but they won't give him the money. He has ID and the MTCN confirmation number. You are committing fraud upon the consumers, taking money and refusing to release it. I will be filing a complaint with the Consumer Affairs next if he doesn't get the money today.
#1 Consumer Comment
No Deception
AUTHOR: coast - (USA)
SUBMITTED: Saturday, March 04, 2017
The Western Union site states, “Walgreens has a limit on the amount that can be picked up of $300” so that nullifies your claim of deception. You should praise Safeway for requiring a picture ID.
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