• Report: #1157374
Complaint Review:

Western Union

  • Submitted: Wed, June 25, 2014
  • Updated: Wed, June 25, 2014

  • Reported By: Wayne — Chapel Hill North Carolina
Western Union
Nationwide USA

Western Union Misleading advertising Nationwide

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Needed to send emergency funds to my son in Italy.  He had his pasport, credit cards and phone stolen.  Internet site advertises a fast way to send money internationally.. The money will be there in just a few minutes.  Western Union withdrew the money imediately from my account but 4 hours later the money is still not in Italy.  Customer service is a joke....they can not even communicat with there own sections!!!!  management had to send e-mails to their "verification dept" to inquire about my transfer.  Even they never got a response.  Finally i get an e-mail saying the transfer was cancelled.  So, I think I can NOW get the badly needed funds to my son.   WRONG....Western Union still has the money tied up.   This was an ALL day ordeal.  

Stay away from Western Union!

This report was posted on Ripoff Report on 06/25/2014 09:55 AM and is a permanent record located here: http://www.ripoffreport.com/reports/western-union/nationwide/western-union-misleading-advertising-nationwide-1157374. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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