Report: #294881

Complaint Review: Westgate Resorts Woods

  • Submitted: Thu, December 27, 2007
  • Updated: Fri, February 13, 2009
  • Reported By: durant Oklahoma
  • Westgate Resorts Woods
    Branson, Missouri

Show customers why they should trust your business over your competitors...

we bought a timeshare westgate resort at the woods. we was showed and promised the site where there will be a huge indoor waterpark. they even had a big billboard show what the park would look like we like it because of our grandkids. we always atleast 2 plus inotw with us. we could send them to waterpark and set and relaxe in condo. they would have fun and us to. we found out almost 2 years later threa word of mouth that they wasn't going to build the park plus the also took away the only other thing we loved there was a hike path that took u to a little waterfall where u could set a relax but they bull dozed that in to put a resturant that they know stop building it but no waterfall any more they lied to us about the park then took the waterfall from us and still want us to pay for there liessssssssss they promised us lies to get us to buy

durant, Oklahoma
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This report was posted on Ripoff Report on 12/27/2007 01:35 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Also a Branson Woods Owner

AUTHOR: Af1 - (U.S.A.)

We bought bought a 4 bedoom unit in July 2008 and have yet been able to speak with anyone at branson woods as they said. The sales rep (Anita) and head sales rep (Dan) were some very smooth talkers with tons of promises but not a one turned out to be worth anything. They even gave us their personal cell numbers so we could call with questions but none of our calls were ever returned. Another to be very leary of is Tiffany in the finance department. Another with tons of promises to help but again, wouldn't return calls to any of our messages we left her. Another point, the units we bought were under construction in July 2008 with a completion date of January 2009, so we were told we couldn't book a stay there until after January. Well I just spoke with westgate in florida last week and the "new" units are still only 90% complete. This place is a joke and if anyone knows of a way to dump my units even at a loss, let me know.
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#2 Consumer Suggestion

Hopefully more people start coming to this site...

AUTHOR: Jade - (U.S.A.)

I hope that more people come here and realize that timeshares are a crock of you know what.

I have to say that after 3 stays at Westgate and multiple timeshare tours I have yet to stay there when at least 3 lies weren't told. One example, last year we went on the timeshare tour and they said a waterpark would built by the end of the year and ready when we returned in 2008. This year - no sign of a waterpark and they claim it will be ready next year. They told my cousins that if they were owners they could check in any time. We arrived at 11am and were not able to check in until 4:15. They told us they wanted to meet with us to take a survey about our stay and make sure everything was ok. When I came down for the meeting they tried to take me on another time share tour. I told them I had already been and they left me there without a survey or anything. I could go on and on but they just lie and lie and lie constantly. If you go on the tour don't give them a penny. They try to get you to pay like $600 a month for 1 week a year. Maintenance fees are like $800 for the year alone. Why would you pay that when you can book online to stay there a week for less than $700??? They try to get you to pay $1295 to stay there one week. Give me a break! Don't fall for all their circle talk. It's a bunch of lies and they won't put any of the promises in writing.

When it is time to sign on the bottom line, they make verbal promises and say they will be honored, but don't let you write them in the contract. Fortunately I am an attorney and know better. They tried to tell me 'We have to honor what we tell you. It doesn't have to be in writing. Just because you are an attorney you think that everything has to be in writing.' It's sad that people actually fall for that. And I have yet to meet someone who could exchange as easily as they say. I met at least 5 people down there who said they tried to exchange at other locations but were told 'We're all booked' even though expedia and other sites say the resorts have availability. If you bought here within the past week, read the cancellation clause - I believe you have 10 days to cancel in writing. You will regret it if you don't cancel! You can buy these things dirt cheap online. A guy down there offered to sell me his week for $3000, even though westage tried for $16,000 telling me that was a 'special deal' and worked there way down to $8000 which they claimed was a 'steal'. Spare me!
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#3 Consumer Comment

Also lied to!

AUTHOR: Will B. Bevil - (U.S.A.)

I too, was decieved by Westgate sales representatives. I paid cash for a time-share cabin in Branson Woods Resort and was promised a deed of title to the property within one year. Through many attempts and I even drove to the site in Branson and have yet to get a title to the property so I can sell and get out from under the $500. plus mainteance fee yearly.
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