Report: #1046638

Complaint Review: Westgate Resorts

  • Submitted: Sat, April 27, 2013
  • Updated: Mon, April 29, 2013
  • Reported By: David — Fort White Florida
  • Westgate Resorts
    2801 Old Winter Garden Rd.
    Ocoee, Florida
    United States of America

Westgate Resorts We bought a timeshare in Gattlinburg ,Trnnessee in july of 2007 and haven't been able to use it since we bought it. We are always told it's booked for that week even if we try to book nearly a year in advance Ocoee, Florida

*Consumer Suggestion: there's a way out

Show customers why they should trust your business over your competitors...

We purchased out timeshare at Westgate Resort, in July of 2007.  We have made payments on it, and have three weeks coming.  We have been denied access to using it.  Every time we call them to book, they say they are completely booked up, and try to make us pay to go a different resort in the same state we live in.   We have not been able to use this timeshare even one time in all these years.

We owe approximately $3,500 on this timeshare.  We have tried to sell it, and can't.  We just want to get this thing off of our hands, as it doesn't seem right that we should pay not only our monthly payment, (we are up to date)  but taxes and maintenance fee for a timeshare resort we can't even book.   EVER.   

We don't want to ruin our credit by just stopping payment.   We need some help, advice, ANYTHING!!
Thank you!
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#1 Consumer Suggestion

there's a way out

AUTHOR: VC32 - ()

Situations like yours and many others have made me realize how problematic timeshares can be. Unfortunately, as you already know, there is virtually no resale market for timeshare anymore. The market has collapsed and the stark truth is most timeshare is worthless. Ebay is full of timeshare weeks unsold for only $1. To stop making the payments its not an option either, your credit report will be ruined.  I highly recommend you to contact a lawyer to talk about your issue in detail. I will also recommend you to read this article from Mexican Timeshare Solutions on how to get out of a timeshare legally:

hope this helps, good luck with everything!!
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