Report: #1139021

Complaint Review: Westlake Financial

  • Submitted: Tue, April 15, 2014
  • Updated: Tue, April 15, 2014
  • Reported By: Gary — seguin Texas
  • Westlake Financial

    los Angeles, California
    USA

Westlake Financial unauthorized use of a debit card not once but twice. Then tryed to repressed the truck. los Angeles California

*Consumer Comment: #1

*Consumer Suggestion: How did they get your debit card information to make the "unauthorized charges?"

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This has been a nightmare for me and my wife. First we was not even notifed about Truck Payment being unauthorized access to our account. We never gave permission for a transaction to be done. Then we our notified by the bank that we are overdrawn.  There was no possible way. Our insurance and rent was all returned with nsf.and charges on nsf service fees. Ontop of this we lost our insurance and our bank account. With all the charges that Westlake Financial services they total up to about almost $2,000 as of now. Me and my wife tried to resolve this matter, of course then they have and are trying to take our Truck. Please helpus in this situation,desperately trying hard to understand and keep what is rightful ours. Seeking a resolution to the problem in Seguin, Texas. 

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This report was posted on Ripoff Report on 04/15/2014 11:39 AM and is a permanent record located here: http://www.ripoffreport.com/reports/westlake-financial/los-angeles-california/westlake-financial-unauthorized-use-of-a-debit-card-not-once-but-twice-then-tryed-to-rep-1139021. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

#1

AUTHOR: Stacey - ()

 That is not your truck that is the lender's truck. #2 how did they get your banking information? #3 what is the reason you are buying a truck for anyway?? I have a truck that is 14 years old and I use that to pull a gooseneck horse trailer.  Seems like you and your wife are way over your head with finances so I am just guestimating that you do not reconcile your monthly bank statement, use your debit card without keeping an accurate register and now you are cash poor. So you blame someone else for your problems instead of blaming yourself.

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#2 Consumer Suggestion

How did they get your debit card information to make the "unauthorized charges?"

AUTHOR: Ken - ()

I would bet, you'll find something in your contract with them that allowed this.  If it's not there, report them to your states attorney general for fraud and theft.  How was your truck "repressed?"  Usually they just repossess.

Sounds like you were a "little late" with your payment(s).   

"..desperately trying hard to understand and keep what is rightful ours.."

You are SO wrong, the truck is THEIRS until fully paid for.

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