ED Magedson – Founder
westlake financial4751 Wilshire blvd los angelos, California USA
westlake financial terrible csr. constantly put on hold then get disconnected. talk to10 people, get 10 different answers los angelos California
This company employes a bunch of rude, lying, individuals who do not have a clue . Takes forever to talk to anyone because while being on hold up to 30 minutes, they will disconnect you! Ask to speak to a supervisor and you just get voice mail. Been trying to complete a payment for 2 days now. Your lucky if you get to speak to any one you can understand! All of the complaints I have read are absolutely true.
Talk to 10 people and get 10 different answers with 10 different amounts due and 10 different "fee " amounts. After yesterday's and today's experience, I do believe they are scamming people. I have never dealt with another company quite like this one. Too many complaints to list here. Tomorrow will start to look for another lending company because this one needs to be shut down! Also will contact BBB and any others I can find to let all know not to go with these idiot's!
This report was posted on Ripoff Report on 02/04/2014 11:33 PM and is a permanent record located here: http://www.ripoffreport.com/reports/westlake-financial/los-angelos-california-90010/westlake-financial-terrible-csr-constantly-put-on-hold-then-get-disconnected-talk-to10-1121001. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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