Westway Ford scam, total ripoff, liars Internet
*Consumer Comment: Most internet "sales managers" are not at the dealership....
I found a vehicle on Westway Ford's website with the exact color of the car and interior I had been looking for. I called and spoke to John who told me he is the used car manager. He said he still had the vehicle and wanted to know when I could come look at it. I told him that I would be in that afternoon. He said to ask for Matthew and he would show me the vehicle. I called and spoke to John again about the vehicle explaining to him that I would be driving 40 miles to come and look at this vehicle and that I didn't want any issues when I got there. He assured me there would be no problems! When we got in the car to leave to head to the dealership I called and spoke to Matthew again to make sure the vehicle hadn't been sold before I drove such a long way. Again, I was told no that it would be ready for me to look at.
Once we arrived at the dealership I was told John was mysteriously not in. I spoke with Matthew who tried to show me a different vehicle. I told him this was not the vehicle that I was hear to look at. He then told me that vehicle had been taken to a shop somewhere off premises and wasn't available! This is when my anger really came out! I think he got nervous and went and got a manager that tried to sell me several other vehicles that I had no interest in! My husband and I were so fed up we walked out and the manager followed us to our vehicle still trying to sell us other vehicles! He then brought another manager out that tried the same thing as we were sitting in our vehicle to leave. I finally had to yell at him and tell him no matter what he was trying to sell that I wasn't buying!! Total and complete frauds!!!
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