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Report: #613553

Complaint Review: Whataburger Restaurants LP - Las Cruces New Mexico

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  • Reported By: lcresident — Las Cruces New Mexico United States of America
  • Author Not Confirmed What's this?
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  • Whataburger Restaurants LP 190 West University Avenue Las Cruces, New Mexico United States of America

Whataburger Restaurants LP Attempted Identity Theft Las Cruces, New Mexico

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One night I attempted to purchase a total of five combination meals, as I was buying food for the group I was with. 

The transaction seemed to go along normal until I was informed that because my transaction was over $30.00, I had to give them my drivers-license number, or my social security number.  Never before have I ever had to supply such sensitive information for a cheeseburger.

I refused placing such information on my receipt (which was already signed) and decided that I would not continue this transaction, and would instead go somewhere else. The employees became aggressive and would not return my card until I gave them my signed copy of the receipt, even though I was not going to get my order.  Eventually I had to return a ripped copy of the receipt to retrieve my debit card, and the employees said that they would refund my money.

As of now, my money has not been returned nor the charge canceled, and my bank records show a pending charge for food that was never received.

Never have I had to "supply papers comrade!" to an untrusted insecure party in order purchase fast food. 

Just a fair warning to those who might find that their meal cost a whole lot more than what was on the drive-thru in the future.

This report was posted on Ripoff Report on 06/12/2010 03:29 PM and is a permanent record located here: https://www.ripoffreport.com/reports/whataburger-restaurants-lp/las-cruces-new-mexico-88005-4035/whataburger-restaurants-lp-attempted-identity-theft-las-cruces-new-mexico-613553. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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