• Report: #130130
Complaint Review:


  • Submitted: Fri, February 04, 2005
  • Updated: Fri, February 04, 2005

  • Reported By:Wellesley Massachusetts
PO Box 821 , New Rochelle NY New Rochelle, New York U.S.A.

Wheresmyrebate.com Ripoff! Failure to Honor 100% Compliance Rebate. New Rochelle, New York

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I purchased a Wireless USB Adaptor from Microcenter in Cambridge. It was manufactured by Buffalo. The product was purchased as advertised with a $20 mail in rebate. I recieved an email from WheresMyRebate.Com rejecting my rebate with the quoted text: "Product purchased not included in this offer. UPC submitted not qualify for rebate."

I submitted the entire rebate in 100% compliance with the provided form from Microcenter. This means I cut up the box, cut out the UPC, checked the box on the rebate form matching the identical UPC code , had a receipt, all well within the send before deadline. I also copied everything.

Upon calling the company, the phone rep (after 30 minutes on hold) simply said I had done it wrong, yet I hadn't . Finally I was given a fax number to resend the information. I asked, since I'd done it right the first time, why it would be accepted a second time?

Filling out rebates, xeroxing, mailing takes time. Rejecting for no reason takes up even more time. WheresMyRebate.com is the most appropriate title for a company I can think of. They should change their name to "Wewontgiveyouyourrebate.com"

Wellesley, Massachusetts

This report was posted on Ripoff Report on 02/04/2005 12:13 PM and is a permanent record located here: http://www.ripoffreport.com/reports/wheresmyrebatecom/new-rochelle-new-york-10802/wheresmyrebatecom-ripoff-failure-to-honor-100-compliance-rebate-new-rochelle-new-york-130130. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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