Report: #31459

Complaint Review: Whirlpool Corp

  • Submitted: Mon, September 30, 2002
  • Updated: Mon, September 30, 2002
  • Reported By: st.clair mo
  • Whirlpool Corp
    2000 north m-63
    Benton Harbor, Michigan

Whirlpool Corp ripoff the business that doesn't give a dam Benton Harbor Michigan

Show customers why they should trust your business over your competitors...

We purchased a Whirlpool dryer model#ler5848eq2 9-1998. A short 4 years later the timer control goes out. We were advised by the repairman the part would cost approx. $74.10 plus his $45.00 service visit.

I contacted Whirlpool's Consumer Assistance/No Assistance and was advised would file a report, but, should not expect a reply from the corp.! I was advised the part should arrive by approx. 9-19-2002. returned from vacation 9-30 and contacted repairmen. Was advised by supplier estimated part delivery 10-10-2002! The part was ordered 9-5-2002!

Our last dryer was a cheap G.E. that lasted 13 years! Our folks own a Maytag that is over 20 years old! I strongly suspect that Whirlpool is having a major problem with this particular timer, but, won't own up to it. Their customer assistance is pure crap and a giant run-around! I advise that no-one buys a Whirlpool appliance! You would be better off hanging your wash on a clothes line!

st.clair, Missouri
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