Whirlpool Sold faulty refrigerator, replaced it once, waiting for 2nd replacement, I want my money back. Benton Harbo Michigan

Purchases a $2700 refrigerator 12/9/2012.  Ice maker stopped working shortly there after.  Unit was replaced by Whirlpool on 4/32/13.  ICE maker stopped working again.  Order 2nd replacement 5/20/2014.  I was told the unit would be available for delivery on 5/27.  Called on 5/27, told to wait until 6/27. Called 6/27 told to wait until 7/7. Called 7/7 told to wait until 7/16.  Called 7/30 and 7/31, anwering maching says "sorry we are unable to take your call".  Owned a whirlpool for 20 months and spend 12 of those without ICE or a properly working unit.  I want my money back so my family has a working refrigerator again.