Complaint Review: Whirlpool - Benton Harbor Michigan
- Whirlpool 553 Benson Rd. Benton Harbor, Michigan U.S.A.
- Phone: 800-2531301
- Web:
- Category: Appliances
Whirlpool ripoff OUTRAGEOUS Calypso Washing machine RUST! leaks! Every part must be replaced! Benton Harbor Michigan
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2 years ago I bought the new Calypso washing machine because I thought it was the best washing machine I had ever seen and I thought Whirlpool meant high quality and good service.
Today I paid a tech person they recommended $59.00 to tell me that every single part/component of this basically brand new machine would need replacing due to a leak (which he couldn't actually track down) which caused everything to rust (we're talking alot of rust).
We called Whirlpool and were told that because the machine is more than 1 year old all they could do is to pay for parts. The estimate for the parts at this time are over $1000.00. I still need to pay labor which will be extensive since the entire machine needs to be rebuilt. The tech is estimating 2 men at 5 hours each (10 total hours labor that I have to pay!).
Mind you, I "only" paid $1000.00 for this machine new two years ago. This whole situation tops my list of outrageous and I will never buy another "high quality" product from Whirlpool again (even though my husband seems impressed that they will pay for parts)...
Deanne
Isle of Palms, South Carolina
U.S.A.
This report was posted on Ripoff Report on 12/04/2003 09:34 AM and is a permanent record located here: https://www.ripoffreport.com/reports/whirlpool/benton-harbor-michigan-49022/whirlpool-ripoff-outrageous-calypso-washing-machine-rust-leaks-every-part-must-be-replac-73993. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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