Complaint Review: whirlpool - louisville Kentucky
whirlpool dont have anyone to send to fix my washer and i cancelled them and louisville, Kentucky
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i bought a service plan from them that cost 141.10 for my whirpool washer and when i called for service they tell me they can't find anyone to fix it, so i tried and i couldnt locate anyone, so i called them back and told them its for you to find someone as i paid you this money. well they couldnt so i cancelled the plan and they now want to pro rate the money, when its their fault and cant find anyone. i called today again and was told it will be pro rated and i have to wait for 4-12 weeks for any money. that it is a slow process. i feel they dont want to give me my money back, and i cant see how they can pro rate it when they have no one to come fix my washer. these are numbers i called, 1-800 239-5980 appointment ctr 1-800-905-9505 and no appointment as they cant find anyone. sales 1-877-962-9824. what can i do now? i want my money back.i sent them a letter cancelling the service in jan.to twg attention cancellation, po box 427. golden, colorado 80402. they are giving me a run around. diana
This report was posted on Ripoff Report on 01/20/2010 04:19 PM and is a permanent record located here: https://www.ripoffreport.com/reports/whirlpool/louisville-kentucky-40201/whirlpool-dont-have-anyone-to-send-to-fix-my-washer-and-i-cancelled-them-and-louisville-557514. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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