Complaint Review: White Oak Apiary
White Oak Apiary WHAT HAPPENED TO MY HONEY? Brewster New York
For a few years now I have been purchasing honey from the little stand in Brewster/Carmel New York. I learned that I can purchase it online from White Oak Apiary. I had emailed Mike and said I was looking forward to the order. So on February 23, 2013, I paid for 3 lbs of honey and was charged 12.85 for shipping. So for $43.85 paid through PayPal, I ordered honey. Honey is heavy, shipping is getting expensive. I understood. The website even said it takes at least 10 days to get ready and ship because they are working. So, having a bunch of kids (4 young boys) and four weeks later, the honey had not arrived. I forgot about it and finally emailed Mike in April and then called. He answered and I told him what was going on. He said just email me, I did have a problem in February when someone was taking honey that I left out for pick up with delivery. Great, i said thank you, we really like your honey and I understand.
Well, guess what? Nothing. So, I emailed him again, now the end of May, then contacted PayPal and what happens? They let me know that it has been too long. $43.85. That is a pair of shoes for our wide footed kids or a winter jacket! This was a treat for all of us and now it is just a rip off.
PayPal should be ashamed too. They want you to do your best and be patient with the seller and I was.
I was never sent a shipping confirmation number, Mike never sent me proof it shipped. Just a copy of the receipt. Then he answers his phone and tells me that he will send it out and I nicely sent him the info again.
Melissa, Springfield, VA
This report was posted on Ripoff Report on 06/18/2013 10:36 AM and is a permanent record located here: http://www.ripoffreport.com/reports/white-oak-apiary/brewster-new-york-10509/white-oak-apiary-what-happened-to-my-honey-brewster-new-york-1060020. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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