Complaint Review: Widget Love / Living Social
Left multiple voice mail messages for Widget love. NO response yet.
I have been in contact with Living Social. Here are email responses i get from Living Social. (After 5 weeks of waiting as ordered). Have asked living social for my money back or give me my order. Or deal bucks for the equivalent value.
We apologize for the inconvenience. The merchant is experiencing a delay in shipping but rest assured if you followed the redemption instructions your order has been received and is processing. We unfortunately cannot process a refund because this purchase is outside of our refund policy. Thanks for your continued patience!
Thanks for following up with us.We can assure you that we vet our merchants. If you continue to have problems please reach out to us and we will do our best to help resolve the issue. [continued below]....
Email: 3 (After waiting another few weeks)
Thanks for contacting us!
Unfortunately we are unable to extend you a credit card refund or Deal Bucks credit because your request is outside of our refund policy.
We are sorry that you are still awaiting delivery of your brush set from Widget Love. We see that you had previously contacted us about this issue on 10/10/12 and that we had issued a courtesy 10 Deal Bucks in your account at that time.
We have been in frequent communication with the merchant in regards to the 24-piece makeup brush set orders placed on September 7. At this time, it is difficult to say with certainty as to exactly when your product will be delivered. However, we would like to reassure you that the product will be delivered. Please be advised that it may take several more weeks before
receipt of the product.
If you still have questions, please reply to this email. We're happy to help!
Thanks for LivingSocial!"
What should i do now? I guess i am out the money. I must say Groupon.com has better customer service. When i had an issue with there voucher i had my money back within 24 hrs. So beware!!!!
Living Social say they vet their vendors but, i don't think they actually did because there are complaints against this company for a long time. I understand it's past their return/ refund date. But, the voucher said it take upto 5 weeks to deliver.
Ripoff / Scam and horrible customer service from Living Social. Groupon.com you got my business.
This report was posted on Ripoff Report on 10/24/2012 11:16 AM and is a permanent record located here: http://www.ripoffreport.com/reports/widget-love-living-social/internet/widget-love-living-social-livingsocial-deal-24-piece-makeup-brush-set-rip-off-scam-959392. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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