Report: #950627

Complaint Review: Widget Love

  • Submitted: Thu, October 04, 2012
  • Updated: Tue, December 18, 2012
  • Reported By: Noelle — Baltimore Maryland United States of America
  • Widget Love

    Internet
    United States of America

Widget Love Widgetlove sends NO MAKE-UP BRUSH SET!! Internet

*UPDATE Employee: Order

*Consumer Comment: Good luck getting a refund!

Show customers why they should trust your business over your competitors...

I placed an order with Widgetlove.com for a Makeup Brush set on September 8th through livingsocial.com, I still have not received my merchandised. I have called twice and emailed twice in regards to my merchandise and no one from the company has responded. This is appearing to be a TOTAL RIP-OFF, I too, starting tomorrow, will be trying to get my money back. This is insane that it is taking almost a month, or maybe even never, to recieve my merchandise
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This report was posted on Ripoff Report on 10/04/2012 03:01 AM and is a permanent record located here: http://www.ripoffreport.com/reports/widget-love/internet/widget-love-widgetlove-sends-no-make-up-brush-set-internet-950627. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
2Consumer
0Employee/Owner

#1 UPDATE Employee

Order

AUTHOR: Widget Love - (Canada)

Hi there,

Have you received your order? Please provide an ORDER ID so we can further assist and compensate you if your order has not been received.

We ship all our parcels with tracking and will be happy to assist in retrieving your order.

Thanks
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#2 Consumer Comment

Good luck getting a refund!

AUTHOR: Melissakluge - (United States of America)

I have had the same issue with widget love! I too ordered the makeup brushes and have been waiting for delivery. I have left two voice messages and sent two emails.... With no response!

However, good luck getting a refund from LS! My friend had purchased massage vouchers through LS several months ago. She wanted to take me for a birthday present. She attempted to schedule with the business for two months and was unable to do so.... The website said to call to schedule, the voice message said to go online to schedule. Finally, the website changed and allowed for scheduling online BUT you had to provide your credit card number EVEN though you had already paid through LS! My friend contacted LS customer service and was told that refunds are only given within a week (maybe less, if my memory serves me correctly). Since she had made the purchase months before, and even though she had attempted to schedule with the vendor for months she was not given a refund! Additionally, LS LIED by placing her on hold and 'contacted the vendor' and then said that the vendor was 'willing to work with her to schedule.' The business was CLOSED on that day! I called the vendor moments later and left a message asking to be contacted to schedule an appointment as i was not willing to provide credit card information for a service that had already been paid for in full. I rceived a voice response (no call back- a response to my voice mail- passive aggressive!) and was told by the vendor to contact LS for a refund.

I never plan to do business with living social or widget love ever again! I have been spreading word of my experiences to all that i know also. Living social markets and makes money on partnerships with fraudulent businesses. I believe they should vett all companies they chose to partner with. I made this suggestion in a long email to living social. However, they will keep on operating as they have been, all while making money off of our purchases that are never honored! Spread the word!
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