Wild Blue Com Inc. I Belived the Hype, and got Scammed out of nearly $700.00 for 5 weeks of Lousey service. Greenwood village, Colorado

I started Wildblue internet service on March 2, 2010.
I was charged $100.00 that day for installation of their Premium $80.00 a month package, Plus another $100.00 for a Wireless Modem.
On March 8, 2010 I was charged another $210.56 on my Visa/ATM card..

Total $410.56.

My service at first was Very fast. But soon dwindled to a snails pace and Non existent on the weekends.
I found the Web site Forum for Wildblue and registered.
On the forum are Page after Page of complaints and Unanswered questions on service issues.
I posted my complaint and was met with Ridicule and scoffing as to my Gullibility at BELIEVING the Hype in Wildblues Advertising.
I retorted to the Ridicule and had my Post "DELETED" by admins because I used the term "MORON" as were Other "Inflammatory" posts of mine.
Still, I was Called on the phone by a Tech Support and was walked through an Install of a Downloaded program to speed my connection..It worked fine for a short time..
Meanwhile, I read many more complaints about "Wildblues" service or Lack, there of.

My hope was to have a connection near DSL speed, but Certainly faster than Dial up, which is what we are limited to out here in the boonies.. I had spent many hours trying to download a program file nearly 4 gigs in size, only to fint it was Corrupted when trying to install it.. SO, My use of the Limited connection was at about 87%.
3 1/2 weeks in, i decide I would change to the Slower speed and stop paying $80.00 a month for a Lousy connection speed..
I called Wild blue and had them change me to the SLOW speed at $40.00 a month..
When i got on again, it was So alow, i could hardly connect to anything. The Error message of , "Server Reset while making connection" came up time and time again..
I looked at my Bandwidth usage , I was "In Violation" and was being penilized for going OVER my Limit..
I posted about this on Wild Blues site. I was told by one of the WB admins that "That shouldnt have happend.
Afet servral more posts i was Informed " None of my posts would be allowed to show until it had been Revied by an Admin.

I Called Wildblue to cancel my service after only 5 weeks Lack of service.
I went to my bank and Canceled the card of the account on Wildblue so they could NOT charge me farther.
 
Monday of this week, I saw that Wildblue had done an End Run, gotten into my Wifes card and withdrew another $322.??.

I was Incensed and called my bank to Protest..
They told me to call Wildblue and see if they would Not refund it..
I did call Wildblue and got no help from them.. Only little Robots that kept repeating the same things over and over.. "The Contract said" Blah Blah Blah...

I called my back and they told me there is nothing They can do..

I was absolutly Insane with anger at this point..
I am a 100% rated Dissabled Viet Nam vet on a Fixed income and did NOT have an Extra  $322.00 to my name. Takeing that money means My house payment or Utilites or ??? whatever, will BOUNCE.
On getting another usless person on the phone with a lot of Usless questions AFTER I asked to speek to a Supervisor.. I Totaly BLEW it.. and told the idiot I need to speak to a Supervisor befor i come down there and start SHOOTING..

I was put on hold for 10 minutes.
When I finaly got the , as he said "As High As I can GET" he did Nothing but Reiderate,
"The Contract says, The Contract Says... Blah..Blah..Blah..."  

I told him my Situation, Fixed income, Need to pay bills, Wild blue NEVER gave me the service I THOUGHT I was going to get...

All he could say was.." The Contract Says.. The Contract Says ..The Contract Says"
If the man had been in this area ............................................................!!!


Ant, they wonder why some of us go to Clock towers and High buildings with Sniper rifles and Full auto AK47s that SOME of us brought back from Viet Nam...

I am STILL , Searingly Angry and will need Many Many more Prozac and Epilepsy pills and Blood pressure pills befor im any where NEAR Normal..if EVER>>>>>.