This place has been nothing but problems for a few people i know and myself!! When I first found this store I was amazed by all the cool animals they had and I spent so much money there (in the thousands of dollars) . Then the first time I needed actual help ordering something they said ok and "ordered" it . They told me 2 weeks so I came back no we don't have that yet , Another week nothing . So I talked to the manager and apparently it was never actually ordered? Ok mistakes are made . So I bought it online . After getting over it I went back to order something else through them SAME THING HAPPENED!!! OK whatever so don't order through them fine .
Then I bought A pet in there , two days later I brought him to the vet for the free vet visit they offer . The vet told me he was diseased and put him on antibiotics , he died a few days later. Maybe a freak accident right? how could they have known? the vet told me it should have been noticeable to someone that handles pets daily. Anyways I gave them the benefit of the doubt and I Bought another pet (different species ) here about a month later . It lasted 1 week . I felt guilty like maybe I killed it , but I have so much experience with exotic animals that have lived to full life expectancy and past . I just quit dealing with them for about a year .
Then one day we were driving past the store and i decided to drop in and see if they had anything new . I made the mistake of buying a pair of lizards "on sale" . The female died that night when we got home and the male died the next day. Now certainly that was nothing I could have caused. This place obviously has animal health problems . I have a few friends who won't buy here because of similar circumstances. Besides that the manager is very nice . She isn't as knowledgable as she thinks she is , and a lot of the stuff she says is proven wrong with research , but nice none the less. The staff however is very uneducated and mostly rude. I suggest avoiding this place and finding another place to shop!!