Report: #1194928

Complaint Review: Wildblue Excede Internet - Illinois

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Ripoff Report is Xcentric Ventures

Submitted: Fri, December 12, 2014
Updated: Fri, December 12, 2014
Reported By: David S. — Saint Charles Illinois

Author Not Confirmed

Why?

Wildblue Excede Internet Illinois USA

Phone: 6307794259
Web: www.wirelesssatelitteinternet.org/w...
Category: Internet Fraud

Wildblue Excede Internet catostrophic failure does not work

*UPDATE Employee: Here to Help

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Wildblue/Excede Internet. Promise high speed internet, this is the worst internet there is. Not able to download updates,install apps. If more than 1 computer on in house both are so slow they keep loading half the time we loose the signal. Worst customer service all they tell you is too unplug router and internet plug back in. Sometimes its worst. Cant load Netflix or Amazon. Have to shut internet off on iPhones and use LTE.

This report was posted on Ripoff Report on 12/12/2014 08:40 AM and is a permanent record located here: https://www.ripoffreport.com/reports/wildblue-excede-internet/illinois/wildblue-excede-internet-catostrophic-failure-does-not-work-1194928. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

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AUTHOR: Exede Emerald - ()

SUBMITTED: Friday, December 12, 2014

POSTED: Friday, December 12, 2014

Hi David S., I would be happy to take a look into your data usage and connecivity. When you do a power cycle on your equipment it deinitely should not make it worse. Please send me an email to exedelistens@viasat.com and I can take a look at what is going on. =)

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