Report: #594956

Complaint Review: William E. Miller - LaFayette Georgia

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Ripoff Report is Xcentric Ventures

Submitted: Tue, April 20, 2010
Updated: Sat, April 24, 2010
Reported By: screwed — Springboro Ohio United States of America

Author Not Confirmed

Why?

William E. Miller 110 Groce Rd. LaFayette, Georgia United States of America

Phone: 706-764-5049
Web: microwavedisplay.com
Category: Appliances

William E. Miller MicrowaveDisplay.com, prototech@usa.net Will not return my microwave part. LaFayette, Georgia

*Author of original report: Received board

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I sent Mr. Miller a Sharp microwave display board for repair after seeing his ad on the internet. For $39.95 he says he will repair the board and provide a 1 year warranty.

A few weeks after I sent off the board to Mr. Miller, it was returned and worked for about a month and then failed; missing display segments, the original problem.

I emailed him that the board had failed and he promptly responded to return the part for Rework. I sent the board back to him about 6 weeks ago requesting the repair.

I have emailed him requesting status of the repair and when the display will be returned. He has not responded. I have called him and left messages, but he will return the calls. I have requested that the board be returned even if not repaired. Still no response.

Clearly, this guy is not interested in providing customer service. I've spent $40.00 for the repair and $20.00 for shipping. Now I need another display board if I can find one.

Mr. Miller is at best an extremely poor business operator or at worse a thief and a liar.

This report was posted on Ripoff Report on 04/20/2010 02:06 PM and is a permanent record located here: https://www.ripoffreport.com/reports/william-e-miller/lafayette-georgia-30728/william-e-miller-microwavedisplaycom-prototechusanet-will-not-return-my-microwave-pa-594956. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:

1Author

0Consumer

0Employee/Owner

#1 Author of original report

Received board

AUTHOR: screwed - (United States of America)

SUBMITTED: Saturday, April 24, 2010

POSTED: Saturday, April 24, 2010

Two days ago Mr.Miller emailed me stating that the board had been repaired and shipped. Later that day I received an email from the USPS with a tracking number. So far so good.

Today I received the board and installed it in my microwave. Appears to work as it should.

I feel lucky that this guy returned the part. Mr. Miller may have had problems with his recent move. He made his problem my problem. All of the grief and aggravation I experienced could have been eliminated by simply responding to one of my emails or phone calls.

He may not be a thief, but he certainly has a lot to learn about customer service.

I will NEVER use his service again.

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