Three years ago, my father in law refinanced his home to help a family member financially. At first, the loan was made with Countrywide. A few months later, it was picked up by Wilshire. This is when the horrific adventure begins. My father in law passed away a year later, and my husband has been making the payments on his old family home. We noticed that the loan was 100% with a 11% interest rate.
This is when my husband called and asked if the interest loan could be lowered. He also(numerous of times) sent in the death certificate of his father and other papers deemed necessary in order to try to get a loan reduction. Of course, it all depends on what representative whom you are speaking to; each has a different story.
Like all the other reports I have read about this company, they continually lose your paperwork; therefore, my husband would have to fax the papers again and again. We noticed the loan was never the same amount and we questioned that. We were told it was a flexible rate and one knows that can be adjusted whenever the company feels the need. This company also suggested that perhaps we should do a loan modification. This would lower the interest rate, thus reducing the payment. We called my father in laws lawyer who said that it would be fine and since my husband was the EOE, he could do this. This was in August. Now we call know that payments stop when the loan modification is being considered.
As of last week, we received a call from Wilshire saying that they could not give us the modification because my later father in law would be the only one who could do this. Excuse me; his dead. We also discovered that the loan was through US Bank. So called them. They have been investigating for several days now and we were told that they had no record of such an account. We certainly were served papers and this bank was the one suing us. US Bank is trying to find out information about Wilshire. We also went to the court house and it was noted that US Bank was the underwriting trustee. Believe me Wilshire is one incompetent and corrupt orgainization. I have been reading the various reports from Americans all over the country, and the stories are similiar.
I also contacted the Oregon Attorney reporting the antics of Wilshire. We are now in jeopardy of losing my husband's home place. I am only thankful that my own home is not mortgaged through them. We were told by a Wilshire representative that they didn't care the lose the property; they just didn't want to work with us. I believe it's now time to work together and take some legal action.
I also have contacted my local officials, so they can be aware of what is going on. Really, this is just a sampling of what all they have said and done to us. I have a thick file on them. Let's work together!!!