Winc, Winc.com, Winc INC. Wine subscription, scam, wont cancel, dishonest, fraud, Winc poor customer service Internet

An unorganized company failing its customers!
Signing up for a wine subscription is easy getting it canceled is a very different story. Winc makes you chat with them to cancel not awful but feels a little ridiculous that is not an option in the account dashboard. I did not like the quality of their product, so I canceled over chat with a customer service representative. My cancellation was confirmed with an email done deal right? NO. Months later they billed me again and refused to work with me for a refund despite it being their error. 

Before Winc only provided an inconvenient/subpar product. The wine was not great and you to needing to be home to sign for each order without any option to schedule delivery times. 

Now Winc or Winc.com has turned my personal issue with their wine subscription service into a statement about their company ethics and how they treat a customer.