Report: #1376391

Complaint Review: Winc

  • Submitted: Wed, May 31, 2017
  • Updated: Wed, May 31, 2017
  • Reported By: Ms.Adams — Nampa Idaho USA
  • Winc

    Internet
    USA

Winc, Winc.com, Winc INC. Wine subscription, scam, wont cancel, dishonest, fraud, Winc poor customer service Internet

Show customers why they should trust your business over your competitors...

An unorganized company failing its customers!
Signing up for a wine subscription is easy getting it canceled is a very different story. Winc makes you chat with them to cancel not awful but feels a little ridiculous that is not an option in the account dashboard. I did not like the quality of their product, so I canceled over chat with a customer service representative. My cancellation was confirmed with an email done deal right? NO. Months later they billed me again and refused to work with me for a refund despite it being their error. 

Before Winc only provided an inconvenient/subpar product. The wine was not great and you to needing to be home to sign for each order without any option to schedule delivery times. 

Now Winc or Winc.com has turned my personal issue with their wine subscription service into a statement about their company ethics and how they treat a customer.

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This report was posted on Ripoff Report on 05/31/2017 04:09 PM and is a permanent record located here: http://www.ripoffreport.com/reports/winc/internet/winc-winccom-winc-inc-wine-subscription-scam-wont-cancel-dishonest-fraud-winc-po-1376391. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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