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Report: #302132

Complaint Review: Windstorm, IGIA, Singer Laser Storm Vacuum - New York, Los Angeles New York

  • Submitted:
  • Updated:
  • Reported By: Baton Rouge Louisiana
  • Author Confirmed What's this?
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  • Windstorm, IGIA, Singer Laser Storm Vacuum 245 8th Avenue, PMB 855; 4540 Worth Street New York, Los Angeles, New York U.S.A.

Windstorm, IGIAWindstorm, IGIA, Singer Laser Storm Vacuum Windstorm/IGIA fails to refund $411.67 after cancellation of vacuum order. Unable to contact Windstorm/IGIA. New York, New York, Los Angeles New York, Californis

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I ordered a Windstorm vacuum at the end of November 2005. I cancelled the order in January of 2006. I should have received a refund of $411.67. I sent a complaint to the BBB in March of 2006. Windstorm's response to the BBB was that the refund was in process.

May 2006, I emailed the BBB again. Windstorm's response was, "We do apologize for the delay, our refund will post shortly to your account." I did not receive the refund.

August 7, 2006 I emailed customercare@stormvac.com. The response was, "Please be advised that a check will be mailed to you. Once the check i print out a customer rep will contact you via e-mail or telephone. I apologize for the delay on this matter." I did not receive the refund.

November 27, 2006 I filed a complaint with the Department of Consumer Affairs in LA County. November 30. 2006 Windstorm sent me a letter, carbon copied to the Department of Justice advising me that a check would be mailed to me.

In July of 2007, I again contacted the BBB of New York. They were unable to assist me because they could not contact Windstorm.

I also contacted the Public Inquiry Unit of the Department of Justice of California. In September of 2007, they resonded that they were unable to assist me.

I have never received a refund.

Gordon
Baton Rouge, Louisiana
U.S.A.

This report was posted on Ripoff Report on 01/21/2008 04:14 PM and is a permanent record located here: https://www.ripoffreport.com/reports/windstorm-igia-singer-laser-storm-vacuum/new-york-los-angeles-new-york-10016/windstorm-igiawindstorm-igia-singer-laser-storm-vacuum-windstormigia-fails-to-refund-302132. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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