• Report: #1026544
Complaint Review:

Winston Furniture

  • Submitted: Sun, March 10, 2013
  • Updated: Sun, March 10, 2013

  • Reported By: iggits — johnson city Tennessee United States of America
Winston Furniture
540 Dolphin Rd, Haleyville,, Alabama United States of America

Winston Furniture Worst Customer Service Possible in reply to damaged furniture Haleyville, , Alabama

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Very expensive patio furniture requires repair. Dealer and company web site will not provide any information and claims that the furniture model number doesn't exist although it is labeled on the furniture. No one from company will contact me regarding repairs or even provide an email to send photos of the model number plate to verify the model number. Worst customer service EVER. Dealer says contact manufacturer, manufacturer's web page says that customers are not allowed to contact them directly and must go through dealer. Easy way for both of them to blame the other and neither to provide any service. RUN away from this company!!! Don't waste your money! Check their Facebook page and you will find that my complaint is not unique. You would expect much better service and quality from a company selling $3000 patio sets. Mine is going to the dump and I'll spend my money with a more customer friendly company. 

This report was posted on Ripoff Report on 03/10/2013 02:06 PM and is a permanent record located here: http://www.ripoffreport.com/reports/winston-furniture/haleyville-alabama-35565/winston-furniture-worst-customer-service-possible-in-reply-to-damaged-furniture-haleyvill-1026544. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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