Complaint Review: Wipe New
Wipe New THEY win by confusion! Compounded charges with double and disguised charges! Trickery! Wallingford, Connecticut
*Author of original report: This is not a rebuttal but an ADDITION TO THE NIGHTMARE!!!
I was charged a total of $63.94 when I was told it would be $34.22 or something close to that. The Processing and Handling was $23.97 for a 3oz bottle that was HALF full of product. I received an invoice that made me LIVID! Loaded with "slight of hand" trickery! This is the cryptic invoice:
Priority Processing .00
10 Pk Cloths (RAGS) 9.99
3Oz Bottle/Kit 19.99
Detail Kit 9.99
Detail Kit S&H $7.99 .00
Processing and Handling 23.97
I called in a LIVID state of mind and a defensive and RUDE agent (I have name and number) gave me a reluctant credit of $15.98 (MAYBE!) for two $7.99 shipping charges for the bogus Detail Kit and bogus Priority Processing fee of $7.99 which was built into the $23.97 Processing & Handling total.
They added it in THERE but placed it FIRST on the invoice as a Priority Processing of .00 !!!!!
I called BACK to discuss the return of the bogus RAGS and KIT and got the name and ID number of the second agent. I was told to RETURN the UN-ORDERED 10 Pak Cloths (RAGS) for $9.99 and the UN-ORDERED 3rd Detail Kit for $9.99 since one was sent WITH the Bottle for $19.99! LET'S SEE IF they give me a refund of $19.98 when they receive it AFTER I SEND IT BACK registered return receipt for SEVEN BUCKS! +-
THIS WIPE NEW BETTER WIPE MY VEHICLE "SPANKIN CLEAN" or you'll be hearin from me AGAIN for a class action!!!!!
This report was posted on Ripoff Report on 03/23/2013 03:07 PM and is a permanent record located here: http://www.ripoffreport.com/reports/wipe-new/wallingford-connecticut-06494/wipe-new-they-win-by-confusion-compounded-charges-with-double-and-disguised-charges-tri-1037421. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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