Report: #248197

Complaint Review: Wirefly - InPhonic

  • Submitted: Fri, May 11, 2007
  • Updated: Fri, May 11, 2007
  • Reported By: Appleton Wisconsin
  • Wirefly - InPhonic
    9301 Peppercorn Place
    Largo, Maryland

Wirefly - InPhonic phone ripoff ignored customer Largo Maryland

Show customers why they should trust your business over your competitors...

I ordered a package from Wirefly in which the phone came free with a two year service contract with Cingular. I had my old number from Sprint transferred over. When I got the phone, I could make calls, but no one could call me. Highly bizarre, I called Cingular about it. They said the old number had not transferred.

I called Sprint, and I paid extra to keep the line open long enough to have it transferred over. Sprint said they had transferred it. I had to do something, because I was getting no where. Cingular was not going to fix the problem. The only thing I could do was get a new number. Cingular said that it should be fine as long as I keep the same service agreement.

This was back in October 2006. Suddenly this year I find out that it was NOT okay. I started getting EMAILS from InPhonic saying that I cancelled my contract with Cingular and I needed to pay $250 for the phone. The phone was not even worth that much! I tried calling them and explaining my situation. They said they would look into it.

When I had not received a call or email after that, I thought it was resolved. Then I received a COLLECTIONS LETTER WITHOUT NOTICE. I called the collections number and explained my situation, and they would not listen to me. I asked to speak to a supervisor, and he would not let me speak to one. I was finally passed off to someone else who only told me to ignore it. Ignore a collections letter?! Sure pal, that will really help. They brought down the price to $150 which I ended up paying the second time I called, after realizing they were not going to look into my situation at all.
I was ripped off.

I feel I should not have had to pay for the phone when the number did not properly transfer over, forcing me to get a new number. I understand that accounts go by the phone number, but I still had the same service agreement with Cingular despite it being a different number. Most of all, I was treated without respect and was not listened to, I was told that they would look into it, and then I got a collections letter without hearing back from them first.

Appleton, Wisconsin
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This report was posted on Ripoff Report on 05/11/2007 07:35 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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