Complaint Review: wirefly.com
wirefly.com wirefly, FALSE PROMO-FREE ACTV. NOT PROVIDED -NO HEADSET IN BOX, Internet
ORDERED AN EPIC 4G - IT WAS UNDER A PROMO FOR FREE ACTIVATION - TILL SEP 14TH 2010
I WAS UNDER THE IMPRESSION I WOULD GET MY FREE ACTIVATION
WELL I DID NOT.
CALLED UP WIREFLY . THE CSR (BONNY) FIRST SAID THAT THERE IS NO PROMO LIKE THAT - AND WHEN I SAID NO I HAD ONE - HE CHECKED -- AND SAID THAT I DID NOT QUALIFY FOR IT.
I ASKED HIM THAT IT WAS VALID TILL 14TH SEP AND THAT ON MY SALES RECEIPT I HAVE FREE ACTIVATION. HE WENT BACK AGAIN AND CAME BACK AFTER 4-5 MINUTES - TOLD ME THAT --- YES ---- I WAS ELIGIBLE FOR THE PROMO AND THE DISCOUNT WOULD SHOW UP ON 3RD OR 4TH BILL.
SO I AGAIN HAVE TO FOLLOW UP WITH THEM ??????
NOT WORTH THE PAIN .
2ND ISSUE: I ordered my EPIC 4G on their website - it did not come with a stereo headset which comes standard with other sellers and from SPRINT. When I called them up - they said - they don't provide one ( they do have it hidden on their website under phone details) - I wonder if they do that to other phones. Removed these accessories from the boxes. Wonder if they resell.
BEWARE - bad experience for me - surprised since they are such a big seller.
ALL SPRINT EPIC 4G PHONES ARE INCLUDED WITH A stereo headset. I ordered my other phone from letstalk.com and they included a stereo headset. It comes standard with the phone. Also required by law to proved a handsfree wired headset with a NEW phone.
Ask buyers on here - they would tell you what all is included. There is a stereo headset - Here is the link to the phone UNBOXING - check it out
At Min 1:29 headset magically appears from BOX
and attached a screenshot too for quick reference.
EPIC FAIL for WIREFLY - called them 2 times today - both CSR and Manager claim that they don't provide a headset in the box - they said that SPRINT does not provide them with a headset. All BS. Called SPRINT - they said all EPIC 4G phones are included with a stereo headset and re-sellers should be providing the same to the customers.
This report was posted on Ripoff Report on 10/12/2010 01:37 PM and is a permanent record located here: http://www.ripoffreport.com/reports/wireflycom/internet/wireflycom-wirefly-false-promo-free-actv-not-provided-no-headset-in-box-internet-650087. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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