• Report: #575130
Complaint Review:

Wireless Champs (Valencia)

  • Submitted: Fri, February 26, 2010
  • Updated: Fri, February 26, 2010

  • Reported By: Veronica — valencia California United States of America
Wireless Champs (Valencia)
24201 w valencia blvd, suite 159 Valencia, California United States of America

Wireless Champs (Valencia) Exclusive T-Mobile dealer Worst t-mobile place to buy phones , lies ,broken and shattered promises is all you will get Valencia, California

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Now now where to start . I was walking by first week of Feb with my wife at westfield Valencia mall and i was greeted by some guys at this mobile kiosk  in front of victoria secrets called wireless champs . They asked me who am i with upon inquiring i told that i am currently using Verizon and still got few months left with contract .They very confidently said that they will pay my cancellation fee if i switch over . I was not convinced and told them i am happy right now but within a min they said that they will waive the activation fee and apply 15% discount on my bill every months . they showed me that i will pay 50$ less every month . so i told them to go ahead . I bought a Motorola cliq and blackberry 9700 for my wife . Paid $200 for each . and ported my number over to T-mobile and left happy .

After a week i received my Verizon bill and there was a total of 850$ charge which included $350 cancellation free for each phone . I took this bill back to the kiosk and asked them to pay the cancellation fee as promised but they changed their story by saying well " The discount that we applied saves you $25 dollar a month so during this 2 year contract your cancellation fee will be covered up . I got pissed and told them this is not what i was told i will not pay $700 out of my pocket and then wait for 2 years to recover it . But they were not willing to listen Pissed i told them that i will bring the phones back . Next day i went back again with both of the phones and was told that they can not return it right now cause the Manager isn't there . I was like what does a return has to do anything with the manager and i was told only managers can do a return so i will have to come back tomorrow  again . I was not able to go there cause of work . Also when i was at Wal-Mart i saw the phones that they sold me for $200 each was only $75 at walmart .

i went back there after a week and told them that how they ripped me off and i was told well we waived your activation fee that covers up for the cost of the phone . So where in the hell is the discount that i was told i will be getting  ??? While my returns were getting done i saw another lady waiting for some $400 credits that they promised her a while ago and she was about to go to collections .
I returned the phones and was really pissed and happy . I was told by my friend that this company has a Habit of doing this to customers just to get sales .They screwed him over as well .
I will not recommend any one of you to buy phones from this Kiosk they are bunch if scam artists.

This report was posted on Ripoff Report on 02/26/2010 10:52 PM and is a permanent record located here: http://www.ripoffreport.com/reports/wireless-champs-valencia/valencia-california-91355/wireless-champs-valencia-exclusive-t-mobile-dealer-worst-t-mobile-place-to-buy-phones-575130. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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