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Report: #429633

Complaint Review: Wizard Lending - Short-refi.com - Loren Gingerich - Washington Iowa

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  • Wizard Lending - Short-refi.com - Loren Gingerich 40 S. 10th Ave. PO Box 389 Washington, Iowa U.S.A.

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Loren Gingerich, owner of Wizard Lending, LLC also known as short-refi.com is a scammer. He charges you an upfront fee of $400 (might be more now) in order to "save" your home. He says he can help you by contacting the mortgage company if you are in foreclosure and work out a short sale with them so you can buy the home for less than what is owed on the note. Or he can do a loan modification for you with the lender to work out lower payments.

The fact is that he doesn't do much of anything except collect the fee, maybe make a few phone calls to get names so when you call him it appears that he is working on something.

I called my mortgage company to check up on the status and the first time they said he never even contacted them. At first Mr. Gingerich would return my calls and emails (only after many attempts though). Then he would tell me he would be in touch with my lender and later give me some bull excuse as to what was taking so long, like he can't get a hold of the right people, etc. The only good thing he did for us is actually get our lender to extend the foreclosure date by one month...that was the only time I think he actually talked with someone! We had to keep calling and calling and calling him telling him our time was running out before he did this and I think the only reason he did that was convince us that he was legitimate and stall us.

After our foreclosure date came up we got a hold of him again and told him the Sheriff's sale was coming up. He told us not to worry about it and that we can still negotiate with the lender right up until the end of the 6 month redemption period after the Sheriff's sale. Our house went into foreclosure then and was sold back to the bank at the Sheriff's sale.

After the Sheriff's sale, when we were in our redemption period, Mr. Gingerich told me he was working with the lender and negotiating a deal with them. Three months into our redemption period I called the lender to see what Mr. Gingerich was doing they said they had not spoken with him and had no records of him calling in for negotiations or offers. Now, when I try to contact Mr.Gingerich, he doesn't return phone calls or emails. We have one more week in our home before our redemption period is up and unless God performs a miracle, we are going to lose it. We had hired and paid him 2 months previous to using him on our personal residence for an investment property that was facing foreclosure and we lost that two months ago, again, because he did nothing.

I told him I wanted my money returned because he didn't perform his end of the deal and he doesn't respond. He now has a lawyer listed on his website so I called his lawyer and told him the situation. His lawyer told me that he has gotten another call similar to mine and will contact Mr. Gingerich for an explanation and have him contact me. Mr. Gingerich has not contacted me yet and his lawyer no longer returns my calls.

All I can say is...don't pay this guy or any of his affiliates any money if you are losing your home to foreclosure. He cannot help you and will only push you down further than you already are. He apparently has no morals and cares nothing for people and their hardships. It's because I DO have morals that I am telling readers about this company. I don't want anyone else to suffer the same loss and hope that my story will prevent his so-called "business" from stealing anymore.

40 S. 10th Ave. PO Box 389 Washington IA 52353
http://wizardlending.com/ and http://www.short-refi.com/

319-248-9543
866-244-6108
lgingerich@wizardlending.com
Wizard Lending, LLC, short-refi.com, Loren Gingerich
So-called foreclosure specialist takes your money and doesn't perform

Anonymous
Chaska, Minnesota
U.S.A.

This report was posted on Ripoff Report on 03/01/2009 11:45 AM and is a permanent record located here: https://www.ripoffreport.com/reports/wizard-lending-short-reficom-loren-gingerich/washington-iowa-52353/wizard-lending-short-reficom-loren-gingerich-no-help-with-foreclosure-washington-iow-429633. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 Author of original report

Wizard Lending, Loren Gingerich, short-refi.com

AUTHOR: Joe - (U.S.A.)

POSTED: Friday, April 24, 2009

Here is the quote from Loren Gingerich's rebuttal:

"I do not ask my clients for testimonials, because I hold my client's information with the utmost confidentiality and I feel that they have been through enough already."

Yet Loren Gingerich gave us a contract to sign at the beginning. It states the following:

CONFIDENTIALITY. Wizard Lending, LLC and its employees, agents, or representatives will not at any time or in any manner, either directly or indirectly, use for the personal benefit of Wizard Landing LLC, or divulge, disclose, or communicate in any manner, any information that is proprietary to Client. Wizard Lending LLC and its employees, agents, and representatives will protect such information and treat it as strictly confidential. This provision will continue to be effective after the termination of this Contract.

His rebuttal speaks for itself. Buyer beware.

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#1 REBUTTAL Owner of company

SHORT-REFI.COM - Wizard Lending LLC - Loren Gingerich / We will show you the proof! Short Refinance - Loan Modifications

AUTHOR: L. Gingerich - (U.S.A.)

POSTED: Friday, April 03, 2009

When I first found out about this posting on the ripoffreport, I was very upset. But after giving it some serious thought, I have decided to embrace this as a positive and would like to thank Carmen & Dan Brinkman of Chaska, MN for posting this and bringing my name to the top of the search engines. I would also like to thank the ripoffreport for allowing companies like mine, a chance to post a rebuttal, to enlighten people that actually read this report and believe everything they read on the internet. There is a lot of good information on the internet, but when it comes to something like this, unless you know the entire truth behind what is printed, it can definitely be misleading.

I have been doing short-refi negotiations for clients for the past couple years and have had many satisfied customers. I do not ask my clients for testimonials, because I hold my client's information with the utmost confidentiality and I feel that they have been through enough already. I also do not post testimonials on my website, because how do you, as a potential client, know for sure that they are for real. Any company can post testimonials of good things they have done for clients, but how do you know that they are real clients. They could be someone's best friend, aunt, uncle, brother, sister, parents, etc. This is why instead of posting testimonials on my website, I post actual proof. I post actual short-refinance or loan mod acceptance letters, directly from my client's current lenders. There is no greater proof than actual acceptance letters to show that short-refinances & loan modifications are getting done and done well. It takes a well seasoned negotiator to get a client the best deal possible.

I have been negotiating short-refinances longer than anyone in the field and have inadvertently trained many of the offspring companies that are doing it now. A number of my competitors were hired and trained by me and left my employ to start to their own short-refinance companies, despite our non-compete clause. I started posting and blogging about short-refinances over two years ago. Most people in the industry, at the time, thought it was a myth and did not believe that it could be done. But here we are two years later and even the government is on board with short-refinancing. A short-refinance cannot be accomplished by just anybody and it does take a skilled negotiator, with the right documentation to make it happen. It also takes someone with knowledge of the industry and connections with the lenders to get it done correctly. You can see my proof by visiting our website at http://www.short-refi.com/shortrefiproof.htm.

There have been a select few clients that just cannot be qualified and/or satisfied, no matter how good of a deal is offered to them and the Brinkmans just so happen to fall into this category. When I first started negotiating short-refinances for clients, I thought I could help them all and I really wanted to. But over the past year, I have come to the realization that not all can be helped. I got into this business, because I have been there myself. Everyone gets into these situations for a different reason. Whether it is because of a rate increase on their mortgage payment, job loss, medical reasons, etc., they are all different. My wife & I ended up in our situation, due to the loss of our fourteen month old daughter to SIDS. When this happened to us, it turned our world upside down and eventually things just began to spiral out of control. The main thing that got out of control was our finances. When we found ourselves behind on our mortgage, that was bad enough, but we were also in one of these great ARM loans, that just so happened to start adjusting, which made things even worse. After falling about three months behind, our lender would not accept anything but the full amount and was rejecting our payments. The longer this went on, the deeper the hole was becoming and we just could not dig our way back out. It is bad enough when a person falls one month behind, but when it ends up being several payments, a normal person with a normal paycheck, can find themselves very vulnerable to the fact that there is no way out of this domino effect. Then to top it off, our adjustable rate mortgage, while we were already behind, went from 7% up to 14% interest within the year.

This very same thing has happened to many people across the United States and has put them in the very same situation. When I was facing foreclosure myself, I had a lot of empty promises from brokers that said they could refinance us. But being upside down on value was the biggest hurdle. Also, as things dragged on and my credit score was diminishing, my situation became worse. We have two young boys that I would do anything for and because of them I fought and struggled, until I short-refinanced my own home. When I did this, nobody even new what a short-refinance was. But over a few months, I came to realize what a great thing this could be for people that were in or could be in the same position that I found myself in. Over the past couple years I have networked my self with brokers and lenders across the United States. I am a small company. We do not have a bunch of workers in cubicles, pushing the paperwork through to these lenders. Handling files in this manner is not the way to go, as too many mistakes can arise from having too many hands on a file. If files are handled in this manner, the client will not get the best deal possible.

I personally handle every client's file and the negotiation of their short-refinance or loan modification. I am a family man in Iowa and live an average life. I just happened to stumble on to this untapped and almost unheard of niche in the mortgage industry that can help many people. I got into this business to help people, who otherwise would not even know that the possibility of a short-refinance exists to help them out of their situation. I have helped hundreds of homeowners with the short-refinance and I find it quite sad that one person making a post of this nature can have such an impact on one's business.

When I first learned of this post, I called Dan Brinkman and confronted him about the post. He said he had no idea what I was talking about and that his wife Carmen must have posted it. After a very nice talk about their situation, Dan agreed to have his wife delete the post. After a week when nothing was done, I tried to get in touch with him again, but with no luck. I then found out by reading more on the ripoffreport website's policy, that any post on this site was irrevocable. This would explain why the Carmen never deleted it and also why I could no longer get in contact with them. So now it is up to me to set this record straight. I am just hopeful that any potential customer that reads their post also takes the time and has the courtesy to read my rebuttal. When you read the original post, a one sided opinion by Carmen Brinkman, you are not getting the full story on their situation.

When the Brinkmans first contacted me about a year ago, they had a rental property that was just a couple days from foreclosure. They live in the state of Minnesota, which does have a 6 month redemption period. I told them straight up that I have never worked on a property or in a state that had a redemption period, but I was willing to give it a try and do my best, if they wanted to hire me. Once they signed up, it was just too late to get the sale date postponed, but we were not concerned, because of the redemption period, which still gave me time to get something worked out for them. In May of 2008, when the Brinkmans asked me for help, they owed a principal amount on their rental property of approximately $191,700 to GMAC and had a second lien with Select Portfolio with an approximate principal balance of $55,000. They had not made a payment in over six months. They had the property up for sale, but had no interested parties. They had the property listed for $220,000. Comps in the area at the time, had the value of the property at around $250K. I submitted a short-refi packet to GMAC, with a net offer of $149,402. The difficulty with refinancing the property was that Mr. Brinkman's credit was bad because of past foreclosures and other items on his credit file that made it impossible for him to qualify for a normal loan. Instead the only loan they qualified for was a high interest private loan, which carried an interest rate of 11.99%. So even if the short-refi would have been accepted they would have had a new payment in the amount of $1573/month. This was fine with them at the time, because their intention was to eventually sell the property. They felt that if they could get the short-refi, then they could still sell the property at a small profit. GMAC was very slow to act, at the time and since this was a non-owner occupied property and was in a redemption period, it was not at the top of their list for help. Lenders have a tendency to help primary homeowners facing foreclosure first.

After months of their file being in review with GMAC, I finally received a verbal offer from GMAC in October of 2008. They were not willing to accept a short-refinance, but they were willing to re-instate the Brinkman's loan, at the principal amount of $191,700 and place them into a fixed interest rate of only 4%. All that GMAC was asking was that the Brinkman's put down $1800.00 to cover part of GMAC's legal fees and they would put the offer in writing for them. The offer was made to them in October and they did not have much time left, before their redemption period was up, which was on November 29th, 2008. I truly figured this was great news for them. At 4% interest, their P&I payment would have only been $639/month, plus their escrow of approximately $319/month, would have put them into a new payment of only $958/month. Even with the short-refi, the new loan amount, at the higher interest rate, would have made their payment $1573/month and this did not include escrow. Any normal person would have jumped on this opportunity. It lowered their monthly payment considerably and if they rented the property as they planned, they could have had a positive cash flow on the rental. I also informed them that GMAC might still negotiate with me to lower the interest rate down to 3%. There was also the possibility of an in-house principal reduction. But the main thing was that GMAC was willing to re-instate their loan after no payments were made for over a year and they had agreed to place them into a 4% fixed rate.

To my surprise, when I e-mailed them with the great news, Carmen e-mailed me back telling me that they were weighing their options and that they really didn't know which way to go. They were now considering whether to just let the bank have the property back or see if the bank was willing to reduce their price even more, then it may be a viable option. She had informed me that they had been told by local investors and property managers that properties in that area were being short-saled for around $125K. She also stated that Basically, I feel like WE would really be doing THEM more of a favor than THEM doing US a favor! Dan's credit is already shot and one more foreclosure on his report isn't really going to make any difference in the world. This comeback on their behalf was quite a shock. Most people in their position would have jumped on the opportunity that was placed before them. These comments were returned to me on October 25, 2008 and they only had until November 29, 2008 to remedy their situation, before the redemption period was up. GMAC was not willing to budge at that time and the Brinkmans were unwilling to put down the $1800.00 to take the offer at hand, so they let the property go back to GMAC.

Just because there are some properties in an area that are being short-saled for $125K, does not mean that a lender will be willing to reduce their principal down to the lowest comparable in the area. These lenders are looking for what they consider fair market value and will take into account the cost of retaining the property as a bank owned property, which is where they come up with a price that they are willing to settle on. Plus, none of these lenders have to accept a short-payoff. It is solely up to the investor on the loan to either accept or decline any offer. This should show anyone that is reading this the greed involved and that the Brinkmans attitude towards redeeming this property was solely based on their own future profit. Since the offer at hand shorted them of a larger profit in the future, once they sold the property, they did not choose to pursue the loan re-instatement that was offered to them. I did everything I could to get them the best deal that GMAC was willing to offer and because of their greed, they ended up letting the property go. This was absolutely NOT my fault. I did my job and they were just not happy with the results, because it did not benefit them as much as they would have anticipated or would have liked. Here is proof of e-mails between Carmen Brinkman and myself, discussing this matter and it clearly shows exactly what I have stated above:

I copied this directly from the original e-mails, so the most recent e-mail is first.


----- Original Message -----
From: Carmen Brinkman
To: 'Wizard Lending LLC'
Cc: Dan Brinkman
Sent: Saturday, October 25, 2008 9:17 AM
Subject: RE: Wizard Lending LLC - update on Elk River 102408

Loren,

I just spoke with Dan about this deal to try to figure out our options. Part of us tells us it's not worth it and to just let the bank have it but the other part of us says that if we can get the bank to reduce their price even more, then it may be a viable option.

Dan has been speaking with some investors and property managers who work in that area of the state and they are noting that properties of that type, with the split entry and in that location are barely making $125,000 on a short sale. In addition, there are 2 (maybe even 3) vacant houses in that block (same style and age...built that same year). A negotiating piece with the bank would be to make them aware of that condition. If they took the house back they would sit with it empty for a long time and their sale price would be reduced significantly anyways.

It would be in their best interest to take a partial loss on this house and let us remain as owners and managers, fill it again and hold it while the market turns around.

Could you call them and let them know you spoke with us and the options we are able to provide for them? Basically, I feel like WE would really be doing THEM more of a favor than THEM doing US a favor! Dan's credit is already shot and one more foreclosure on his report isn't really going to make any difference in the world. Hopefully with this new information you would have more negotiating clout. I also like the 2.5-3% interest rate too!!!

Let us know as soon as possible what you find out. I have it listed for sale too for $220 (fat chance!) but I also have it listed as a rent-to-own purchase and have a contact who qualifies rent-to-own people that I can call to place a potential buyer if we know for sure that we can make a deal with the bank. Perhaps that is another thing to mention to the bank. That way they won't have to wait for them to get to it in their pile of papers, they won't have to pay taxes or insurance and they won't have to pay a realtor commision and wait for it to sell at a terribly low price. It and it will be one less foreclosure headache on their list of many!

Talk with you next week! Thanks Loren.

Carmen

________________________________________
From: Wizard Lending LLC [mailto:lgingerich@wizardlending.com]
Sent: Saturday, October 25, 2008 7:03 AM
To: Dan Brinkman; Carmen Brinkman
Subject: Re: Wizard Lending LLC - update on Elk River 102408
Importance: High

Carmen,
That I need to find out about yet. Not sure how that is handled since you live in a redemption state. You already had the foreclosure sale and GMAC obviously got the house back. Now in most states, once that happens, all of the junior lien holders drop off. But, since you are in a redemption state, I need to find out if that second will still be there or not. If it is, then I would negotiate that down to a settlement offer & just pay it off for $2K to $4K and get rid of it. I will do more research on this next week and get you a definite answer.


Thanks,
Loren Gingerich
Wizard Lending LLC
Office#: 319-248-9543
Fax#: 1-866-244-6108
E-Mail: lgingerich@wizardlending.com
Websites: www.wizardlending.com & www.short-refi.com
Forum: www.short-refi.org
----- Original Message -----
From: Carmen Brinkman
To: 'Wizard Lending LLC'
Sent: Friday, October 24, 2008 11:31 PM
Subject: RE: Wizard Lending LLC - update on Elk River 102408

What about the 2nd note though?

Carmen

________________________________________
From: Wizard Lending LLC [mailto:lgingerich@wizardlending.com]
Sent: Friday, October 24, 2008 4:25 PM
To: Carmen Brinkman; Dan Brinkman
Subject: Re: Wizard Lending LLC - update on Elk River 102408
Importance: High

Dan & Carmen,
Ok... I finally got some solid into on your Elk River property from GMAC. I am giving you this info now and have more to come on everything else.
I have been jerked around for the past few weeks with GMAC and trying to get a straight answer out of someone as to what the exact status of you account is. Your account is with their Impact Department, which has been a nightmare trying to get someone there to answer. I have been on hold more than anything else and then when the call goes through, I am routed to the wrong department. I am told this happens because they are all on the phone and the overload, after being on hold for so long, is sent to another department to answer the calls. But, this does no good for me, because the Impact dept. has the answers and nobody else can seem to give them to me.
Finally today, I was able to get through to Blaine in this department. Found out that this is a department that handles everything for this one investor, which is the investor on your loan and is Impact Lending Corporation. Found out that a lady by the name of Amy Maher has been assigned to your file, but she is so burried with files, that she has not got to yours yet. In asking what the status of the short-refi was with Blaine, he said the the investor would be willing to make you a different offer. Right now, you owe them a total of $191,700.00 and your normal payment (interest only + taxes & insurance) is $1800.00. He said that what they are willing to do is reinstate your loan at the current principle balance of $191,700, if you can make one payment of $1800.00 to do this. What they are offering is obviously a loan mod. Plus, this is not set in stone yet, until Amy Maher contacts me and goes through all of this, FYI. But, what he said they are willing to do, is if you can make that one payment, then they will reinstate your loan at 4% interest only payments, fixed. I will have to wait until I speak with Amy, but I asked Blaine if they would do this and since they wanted to keep the loan in-house, if they would also be willing to also do a principal reduction along with this. He informed me that was something I would have to speak to Amy about, but it is something they would possibly look at. He also told me that the investor is going this direction, mainly because of you living in a redemption state and since we are in the redemption period, something about that is why they really don't want to go with a full short-refi.
So I figured out the payment and your principal only payment on $191,700 would be $639/month. Plus I figured your taxes and insurance at approx. $319/month, would give you a monthly payment on this property at approximately $958/month. I think that once I am able to speak with Amy, on top of asking for a principal reduction, in-house, I would also ask her to lower the interest rate down to 2.5% or 3%. At 3% your interest only payment would be $479/month, even without a principal reduction. Plus, on top of all of this, I believe you could probably get you tax assessor to re-evaluate your property tax and possibly get them to reduce it, do to the current market situation.
So looking at this, I realize that this does not include any type of principal reduction, which is what we were going for. But, since the only way out of this with a short-refi, is going hard money, this may be a better option anyway. If you could get a renter in there, you could probably see some monthly cash flow from this property, with this payment. Going hard money, the new loan amount would have been $157,500, with an interest only payment of $1573/month, which doesn't even include your taxes or insurance. Also, I looked again at recent comps in that area and properties are being sold for $188K to $239K. So in my personal opinion, I would say that if we can get this offer in writing, it would be worth taking.
I was told that Amy is backlogged, which is why she hasn't gotten to your file yet, but Blaine placed a code in your file, that is supposed to expedite your file, so she will get this done. He said to give her until the end of next week to contact me and if not to call back in the following week and they would get this done.
So let me know what you want me to do with this once I get in touch with Amy and how you would like to proceed. I will shoot you another e-mail about your other property and the business over the weekend.


Thanks,
Loren Gingerich
Wizard Lending LLC
Office#: 319-248-9543
Fax#: 1-866-244-6108
E-Mail: lgingerich@wizardlending.com
Websites: www.wizardlending.com & www.short-refi.com
Forum: www.short-refi.org

------------------------------------------------------------------------------

As far as the Brinkman's primary residence, the short-refi could not be done. The lender was willing to do the short-refinance, but the Brinkman's were stuck using private lending for the refinance. Private lending (or as some refer to it as hard money), is very hard to deal with. Outside of the fact that private money interest rates are terribly high, these types of lenders will normally go up to 65% LTV (loan to value). This means that if your property is worth $100,000, these lenders will only loan you $65,000 on a refinance. When the Brinkmans first asked me accomplish a workout on their primary residence, they were in the same situation as their rental. They owed EMC an approximate total principal amount of $582,000 and was subject to a first and second lien, both with EMC. The first had an approximate principal amount owed of $466K with an interest rate of 8.59% and the second had an approximate principal amount of $116K with an interest rate of 11.45%. The property at the time was valued around $555,500. Therefore, the offer we made to EMC was pushed to the limit of the lender at 69.99% LTV and was for a new loan amount of $388,794, leaving EMC with a net offer of $372,023. This offer was finally looked at by EMC in August of 2008. They rejected the offer and told us that the offer was too low. EMC had done their own BPO (broker's price opinion) on the property and they felt they needed $425,000 to do a short-refi. Unfortunately for the Brinkman's they did not have any cash to bring to the table to make up for the difference. EMC would not budge on the price and without a lender willing to go to 80% LTV, the deal could not be done. The Brinkman's just did not qualify for a loan that would enable them to take advantage of a short-refinance from EMC on their primary property. This was beyond my control and I could do nothing for them to get them into a loan that would have saved their property. In speaking with Dan shortly after Carmen complained to ripoffreport, he informed me that he had gone ahead and had his own appraisal done on their primary home. He told me it came in at $470,000. This also shows you that the values of the properties in their area are still dropping. Then he told me that at the last minute EMC said they would accept an offer of $340,000 to redeem their home. But, since the beginning of the year, with all of the problems in the mortgage industry, the private lenders have steered away from owner occupied properties and the only private lenders still offering such lending, have dropped their lending criteria down to 50% LTV. Even at 65% LTV, as it was last year, it still wouldn't have helped him, since now the value of the property has plummeted even further, down to his new appraised value of $470K. In speaking with Dan, even he knew that saving their home was hopeless and he told me there were no hard feelings, because he knew from looking on his own, that there were no lenders out there that would refinance him with his credit and situation, at any more than 50% LTV. My job, when it comes to negotiating short-refi's, is to do exactly that. Negotiate a short-refi. My job is not to find the lender. This is why I have networked myself with several brokers around the United States. They are who the client needs to turn to for the financing. EMC was willing to complete a short-refinance, but unfortunately the amount they were willing to accept, was out of reach of their financing capabilities to take advantage of it. Here is another e-mail from Carmen, showing you that EMC even told her that the offer was too low and that they wanted at least $425K to do a short-refi.

----- Original Message -----
From: Carmen Brinkman
To: 'Wizard Lending LLC'
Sent: Wednesday, September 24, 2008 9:43 AM
Subject: Authorization sent

Hi Loren,
EMC called me regarding our Creekridge residence and for payment arrangements. I asked if it went to the Sheriff's sale and they transferred me to Lori Smith. She said it appears to have gone to the Sheriff's sale on 9/9. She also said she was awaiting the authorization form that allows them to speak with you (which we KNOW we gave them already!). I faxed a copy of the authorization today so you may speak with them again.
She told me the offer of $388K was too low because the property is worth $425K. Of course, you've heard that line before. Time for your expert negotiation skills I guess. Let us know of your progress.
Sincerely,
Carmen Brinkman
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So to sum this up, the Brinkmans could have taken advantage of a short-refi from EMC on their primary, but they just did not qualify for the financing that would have enabled them to do so.

The last thing I would like to address is the contract that the Brinkmans signed and paid for at the time I rendered service for them. I no longer use these contacts and have since revised them in many ways. My contract today, does offer a partial money back guarantee, which was not offered in the past. The price of my service has also gone up, due to the cost of preparation and time involved on each case. When the Brinkmans signed my contract for service, I was charging a very small upfront fee, which was stated in the contract and on the PayPal payment page and receipt, as a non-refundable retainer fee. It was also stated on the contract, that if we could not accomplish a short-refinance, that we would automatically move forward with a loan modification. On both of their contracts (primary residence and rental property), the Brinkmans elected to cross out the section stating that we would complete a loan modification if a short-refinance could not be established and initialed it, eliminating their choice of having a loan modification prepared, if a short-refinance could not be rendered. By doing so, the Brinkmans were electively eliminating their option to do a loan modification and stating that they wanted a short-refinance negotiated or nothing at all. From the very beginning the Brinkmans knew that there was no refund available to them if a short-refinance was not completed. I cannot spend weeks and months on a file and make absolutely nothing, just because a client is not happy with the end result.

I hope that this clears all of this up with this particular client that thought they would take it upon themselves to try to destroy my business by posting such false comments on a site such as ripoffreport. I sincerely hope that I have also enlightened any clients or potential clients. I am not the bad person that the Brinkmans would have you believe I am. Since last fall, I have been seeing more and more clients that are foreseeing the future and taking advantage of the help that is being offered to them, to correct their situation before it gets too late. I cannot stress the fact enough that when it comes to correcting your mortgage, whether you are just upside down on your property value, have a rate adjustment coming up or one that has already taken place, time is not on your side. You are far better off to get help now, than to wait, hoping things will straighten themselves out, because they won't. You can do a lot of things on your own and your mortgage company is willing to help. But if you want the best results that you can possibly get, I would highly suggest that you hire a professional. Whether you need a loan modification, short-mod, short-refi or short-sale, a professional negotiator can get you a much better deal than you can on your own. The main reason I say this, is because the lenders will not always tell a customer all programs that are available to them. When doing something on your own, a lender can definitely be intimidating and you are more likely to take the first deal given to you, for fear that it is your last hope. By taking the first deal offered to you by your lender, within a few months, you may find yourself right back in the same situation. I highly suggest that you always thoroughly check out the company that you are thinking about going with, no matter who you are considering hiring. If you are reading this, then you are obviously doing your homework.

I would like to say about customer complaints. In the interest of full disclosure, I also have been complained about to the BBB. I am not even a member of the BBB and don't plan on becoming one. I don't feel I should pay an organization that charges $500 per year membership dues, to collect complaints about my company. Just so everyone reading this knows, the complaints I have on the BBB have been placed there by three of my clients. Two of them, complained more than once, giving me multiple complaints. They have all been resolved. What makes me unhappy, is sites like the ripoffreport & the BBB, that collect nothing but complaints. They do nothing for a company when we do well for someone. If we do good things, they don't want to hear about it. In the near future, I believe I will be starting a site dedicated to companies that do good things and we'll see how far that goes. But, just to let everyone know that the complaints that I had on the BBB, were from clients that didn't hear from me for a few weeks last year. They got jumpy with all of the things going on in the industry and decided to file a complaint. But, what the BBB or nobody else will show you is that the reason these people didn't hear from me, was because I had a heart attack last year and ended up in the hospital for a while. I am only forty-one, so having the heart attack was definitely unexpected. I would like to apologize here, for the inconvenience I caused them. Even though the complaints were resolved, the BBB fails to mention the reason behind it. I am not the only person on the internet that feels this way and I am sure I won't be the last. If a company has some complaints against them, that doesn't always make them a bad company to do business with. For the most part, it shows they are actually doing business. If you take a close look at the BBB or the ripoffreport, you will notice that there are some huge corporations that have hundreds and thousands of complaints against them. Look at Wal-Mart for instance. Just because they have hundreds of complaints, doesn't make them a bad company. It shows that when doing business on that level, you just cannot please everyone. There is always going to be someone out there that just cannot be pleased and to show their anger, they file a complaint. You can hand some people things on a silver platter and they will still think they are owed the world. Then there are others that are just plain greedy and want to take advantage of every short-cut they can, to get ahead in this world. But when it comes to a private company like mine, one little negative blurb on the internet can have a huge impact on their business. Take a closer look at some of the companies that have complaints on here or on the BBB. I guarantee there are businesses that are on here that you still do business with that you don't think twice about it.

In conclusion, I would like to thank the ripoffreport for the opportunity to write this rebuttal and to be able to show my clients and potential client that you cannot believe everything you read on these types of sites. There are always two sides to a problem and without hearing both sides, you are only getting half truths. When you see the big picture, sometimes it makes a huge difference in what you see and understand. If anyone that is looking for help with a short-refinance or loan modification through my company would like to speak with me personally, please feel free to contact me anytime. Also, please visit our website for further information about short-refinancing and to see our documented proof that we get them done.

Thank you very much,
Loren Gingerich
Wizard Lending LLC
Dba: Short-Refi.com
PH#: 319-248-9543
FAX#: 866-244-6108
Website: www.short-refi.com

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