WLI Reservation Rewards ripoff, misleading, fraudulent Shelton Connecticut *EDitor's Suggestions on how to get your money back into your bank account!

I have noticed by reading the numerous reports that the address and phone number of the company changes pretty frequently. My conflict with them started when I noticed a $20.00 charge on my bank card. I had no idea what this charge was for.

I looked up the information given on my bank statemant and actually found the ripoff reports website. After reading a few of the posts I called one of the 800 numbers listed. There was no number or address listed on the bank site. I called and told the woman that I did not authorize this charge and that I wanted to know how they had gotten my information. I was told that by signing up for classmates.com I had clicked yes to their offer. By giving my e-mail address I authorized them, (WLI Reservation Rewards), to charge my account.

Now I do not recall ever in my entire life clicking on one of the accept this offer buttons on any site during any order ever. She insisted I did. I told her that this was a fraudulent transaction and it needed to be taken care of immediately. She told me that someone in my house hold may have signed up without my knowing.

I questioned the cats and they all denied it. I told her that her business preactices were unethical and that the company was going to end up in court. She started yelling at me and told me that I shouldn't click on the yes I would like more information boxes from now on.

I have contacted classmated regarding this matter.
Here is the letter WLI Reservation Rewards sent to me after agreeing to credit my account.

This notice confirms that your membership in Reservation Rewards has been canceled as of 03/20/2005.

Your cancel confirmation number is:

We have issued a refund of your membership fee. This refund will appear as a credit to your account within the next 3-5 business days.

Please let us know if your request was resolved to your satisfaction. All responses submitted will go to our Customer Service Director for review because your feedback is important to us.

If you would like to provide feedback, please click here.

Sincerely,

The Reservation Rewards Team
customerservice@reservationrewards.com
1-800-732-7031

Unfortunately, there was no way to know this was going to happen. I always research any companies I plan on doing business with. However, I didnot plan on doing business with this company. I assume by the tone of the other letters, nobody plans on doing business with this company. We all found out too late. I think the only way to stop them is to stop other companies from doing business with them. We need to collectively somehow make these legitimate companies aware of these fraudulent activities and stop them from doing business altogether. Any ideas?

Karri
canton,, Michigan
U.S.A.

EDitor's Suggestions on how to get your money back!

HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:

Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!

DO NOT TAKE NO FOR AN ANSWER!

Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.

CHARGES TO YOUR CREDIT CARD

If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.

Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.

And good luck Let us know how you do!

ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com
EDitor@RipoffReport.com
badbusinessbureau.com
www.ripoffreport.com

Don't let them get away with it.
Make sure they make the Rip-off Report!

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...the victims' advocate

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...by consumers, for consumers

CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.