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Report: #113735

Complaint Review: WLI Reservation Rewards - Shelton Connecticut

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  • Reported By: Frenchtown New Jersey
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  • WLI Reservation Rewards 6 Corporate Drive Ste. 450 Shelton, Connecticut U.S.A.

WLI Reservation Rewards ripoff of fraudulent billing montly on debit card Shelton Connecticut *EDitor's Suggestions on how to get your money back into your bank account!

*Consumer Comment: WLI*reservations (scam artists)

*Consumer Comment: I was also erroneously charged twice

*Consumer Comment: WLI Reservation Rewards ripoff of fraudulent credit card charge

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Somehow & I'm still not positive WLI Reservation Rewards has been deducting a monthly charge of $9 out of my checking account with my debit card. $9 a month isn't that big a deal, but I can't get to the bottom of where, when and why. I canceled my bank account because I feel that if they are taking $9 a month without my authorization who else could do the same???

Beverly
Frenchtown, New Jersey
U.S.A.

EDitor's Suggestions on how to get your money back!

HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:

Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!

DO NOT TAKE NO FOR AN ANSWER!

Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.

CHARGES TO YOUR CREDIT CARD

If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.

Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.

And good luck Let us know how you do!

ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com
EDitor@RipoffReport.com
badbusinessbureau.com
www.ripoffreport.com

Don't let them get away with it.
Make sure they make the Rip-off Report!

We are not lawyers.
We are not a collection agency.

We are Consumer Advocates.
...the victims' advocate

WE are Civil and Human Rights Activists

We are a Worldwide Consumer Reporting News Agency
...by consumers, for consumers

CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.

This report was posted on Ripoff Report on 10/19/2004 06:46 PM and is a permanent record located here: https://www.ripoffreport.com/reports/wli-reservation-rewards/shelton-connecticut-06484/wli-reservation-rewards-ripoff-of-fraudulent-billing-montly-on-debit-card-shelton-connecti-113735. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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3Consumer
0Employee/Owner

#3 Consumer Comment

WLI*reservations (scam artists)

AUTHOR: STACEY - (U.S.A.)

POSTED: Thursday, November 11, 2004

Upon reviewing my checking account information online I noticed deductions of $9.00 taken from my account over the past 6 months. When I called my bank they gave me the phone number of the company but had no idea who they were. I called the company at 800-688-5995 and spoke with someone allegedly named "Rich". Rich informed me that when I joined ColumbiaHouse.com a few months back that I clicked some 10% off first puchase comment which in turn signed me up for WLI reservation rewards? He had an email account that was not mine, and told me he had many people in my city, with my last name. I asked him what services I was receiving from his so-called company and he couldn't answer. I asked for a supervisor,manager, or owner again he couldn't answer me he said he was simply a "low level employee". Rich first offered to refund my last deduction of 9.00 dollars until I pressed him for his supervisor more. Rich automatically commented that he would refund all of my money and gave me a confirmation no. I will be notifying my bank, columbia house, the better business bureau, etc.

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#2 Consumer Comment

I was also erroneously charged twice

AUTHOR: Kristin - (U.S.A.)

POSTED: Wednesday, October 27, 2004

I also received charges I did not agree to from WLI Reservation Rewards on 2 separate occasions and 2 separate credit cards. They are getting our credit card numbers from Fandango. Be VERY CAREFUL when purchasing movie tickets on-line from FANDANGO. After purchasing a ticket you are supposedly given the "opportunity" to get coupons from vendors. If you attempt to access any "Special Offers" the FANDANGO service provides your credit card information to these other vendors, like WLI. Then, they start hitting your credit card with fees.

If you call the WLI number shown on your statement they should reverse the charge. I have also filed complaints with my credit card company and bank. Neither I nor any member of my household will use a bank debit card for FANDANGO transactions again. At least with a credit card you have a longer dispute period to get the erroneous charges removed.

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#1 Consumer Comment

WLI Reservation Rewards ripoff of fraudulent credit card charge

AUTHOR: Qin - (U.S.A.)

POSTED: Sunday, October 24, 2004

We got a mysterious charge of $7 on our credit card this mongth from WLI Reservation Rewards. We have stopped using this credit card for several month. After contacting the company, they said they'll credit the money back to our credit card. Though it is scary that how they get the card number.

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