REVIEW UPDATE: June 7, 2018: WMC Funding remains committed to increased customer satisfaction and has improved their business practices over the years to better serve their customers. WMC Funding is truly dedicated to making sure their customers are satisfied and that any complaints which do arise are addressed promptly and fairly.

To date, WMC Funding has made good faith efforts to resolve all complaints reported on Ripoff Report. Based on our experience, the member business has proven to be among the top members of the Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program as a Verified Safe Business™.

Over time and since becoming a member, WMC Funding has remained actively engaged and improving the way they address customer service complaints. As an active and current member of the Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program we are happy to report that now more than ever WMC Funding remains committed to improving customer satisfaction.

Remember, no company or individual can ever satisfy 100% of the people 100% of the time. There are no products or services that will always be perfect for everyone and even the best companies will receive complaints from time to time. However, by participating in the Corporate Advocacy Program, the member business has made a commitment to working with its customers to resolve complaints quickly and fairly whenever possible.

Please keep in mind that as a consumer you have some responsibilities as well. Success has many definitions that based on your past experiences, current situation and your perceived expectations. Success with any product or service is always based on the proper application and understanding. The fastest car will not run if you never turn the engine on. Look at how you used the product or service that was provided in relation with the instructions that you received. The Corporate Advocacy Business Remediation and Customer Satisfaction Program will help you get your voice heard but please be prepared with documentation and fair representation of your concern, also have an idea of how the company can fix your concern. Can they offer additional services, extend warranties, offer a fair refund or just get you talking with someone that can help. ..let them know and let us know!

*Any consumer not receiving satisfaction from a member of the Corporate Advocacy Program should email us at editor@ripoffreport.com.

Ripoff Report Verified™ REVIEW

EDitor's UPDATE: Positive rating and recognition has been given to WMC Funding for its full commitment to quality customer service.

Ripoff Report's discussions with WMC Funding have uncovered an ongoing dedication by the company to total client satisfaction. This means that clients can expect that the company will work towards finding a mutually satisfactory resolution to any concerns. WMC Funding listens carefully to client concerns and sees them as an opportunity to learn from past mistakes and become more efficient as a company in the services offered and the support for those services.

WMC Funding's principal, Mr. Bob Green, has informed us that his personal philosophy is that his clients success are the heart of the business. As a successful businessman, Mr. Green feels it is critical to listen to his clients and respond properly. By always putting his customers first, Mr. Green hopes to maintain WMC as a successful enterprise both now and for many years to come. Mr. Green's personal business philosophy is based on the premise that "strives to add value in service, understanding that a successful business model is based on value-added services, and client care". With us, you'll always receive a customized approach to funding that comes from a team who consistently borrows strategies from large brands and adapts them to fit the financial needs of small businesses all over the world."

One of the things Ripoff Report learned in the course of its review is that typical customer feedback reads, "WMC Funding truly communicate all aspects of the service in a timely and effective manner. We are very pleased with the responsiveness that the employees have shown us. They are serious about meeting commitments, and deliver on their promises. The process has been easy and not like the other funding companies."


Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..



The information provided in this report below is based on comments made by Brian Stine during an onsite inspection held by a third party verification company with no biases towards WMC Funding

WMC Funding is an alternative method to financing or acquiring financing for small businesses. Brian Stine stated the following about his company, "being that in todays age the majority of these small businesses that tend to go toward their local bank to look for funding are being rejected. There is always a need for an alternative method." WMC Funding specializes in funding at a rapid pace, and offers a cheaper cost compared to their competition. Mr. Stine additionally stated, "we do well but ideally we want to develop and cultivate more relationships moving forward. That's what we do every day."

Leads for WMC Funding are primarily obtained through online marketing. Once an individual has expressed interest in their services, "they deal with one of the financial specialists at WMC." These specialist then forward their request to the potential client. Mr. Stine further explained, "upon receipt of the application we then request four bank statements from the merchant and based on those four bank statements we underwrite typically within about an hour...we send over a spreadsheet via email with different offers for that prospective business."



CUSTOMER CARE & COMPLAINT RESOLUTION – WMC FUNDING

During the onsite interview Mr. Stine was asked to describe a situation where a client was not satisfied with the level of service they received. He expressed that his company rarely receives complaints, but they have experienced situations where clients they funded, "took the deals and thereafter were in a position to where they had some buyer’s remorse. Once you spend money it's a little bit difficult to stop paying on it because you had to make a commitment." WMC Funding maintains open communication with all of their clients to ensure that they are getting the product that they desire.

When asked to comment on complaints posted on Ripoff Report's website Mr. Stein stated the following about the two comments on the website, "we had indicated that the deal was risky because of certain tax liens judgments that he had. So we told him that we do have other relationships in this business. He was funded by a different entity different funding company. And upon receiving that funding no more than a month a half later he posted the report because he came back looking for more and that would violate the terms of our agreement with the funding company. So we did not fund him. We were closed for the holidays and that's what had transpired. The second individual on the website is someone that we funded and now claims that the services fee that we had taken or debited from his account was unauthorized which we have proof that it was authorized in the form of a signed document an official document. This is somebody again that came back looking for more and we were not able to piggy back on the other deal because it would violate the terms of our agreement with said funding company. Overall there are occasions where you have people who take these deals I mean we probably originate close to five hundred transactions a year so you take the good with the bad and occasionally you have people that are not satisfied and they have their own methods of recourse."

When asked what type of changes they have made to honor their commitment to make things right with the consumer per the request of Ripoff Report, Mr. Stein stated, "we pride ourselves in having excellent customer service compliance division that we established. Every transaction is looked at more vigorously in terms of making sure that everybody's on the same page And the products transparent."

WMC Funding is proud to be a part of Ripoff Reports Corporate Advocacy Business Remediation and Customer Satisfaction Program, "it means a lot. First and foremost it means that we are addressing these issues head on. We’re not deviating or hiding from them. It’s something where in our beautiful country we're allowed to rebut. If you are accused of something you are able to give your side of the story because there’s always two sides to every story and hopefully you have something that can back you up,which we do in writing. But overall its important that people see we are transparent and we're willing to address these things head on. I think that is the number one aspect of this whole process."



WMC FUNDING – STATEMENTS FROM THE CEO – BOB GREEN

" WMC Funding is composed of an expert team, with years of industry experience. We are committed to accommodating all your needs as a business owner. We are an alternative business financing provider that offers unlimited business funds. As an Originator, we presently have multiple in house funders concentrated on specific advance types. However, in our quest to help all businesses we have partnered with 9 independent business cash advance companies. With this relationship, WMC Funding is able to accomplish deals that our competitors cannot. Because of our successful relationships with our syndicate partners we are able to get deals done that have been turned down by our competitors.

WMC Funding has realized that as our company and industry has grown the need for innovation and creativity has increased. While most most of our competitors will require clients to switch processing, we realize that sometimes it is not in the best interest of the client to do so. We can get you funding without you switching processors.

WMC Funding is composed of an expert team, with years of industry experience. We are committed to accommodating all your needs as a business owner. WMC Funding is an alternative business financing provider that offers unlimited business funds.

WMC Funding's team will make sure that you are left with a positive experience and a painless one at that. Without a doubt, WMC Funding employs the best financial executives in the industry who handle thing with integrity, honesty, and pride. We look forward to accommodating your business needs. WMC Funding takes employee satisfaction seriously as well. Employee feedback and surveys reveal comments such as this, " "WMC provides a very positive environment to work. Opportunities for suggestions and improvements are encouraged. Mr. Green is truly concerned about our contribution to the company and providing growth opportunities for us. He takes the time to listen and communicate with employees and customers."" Ripoff Report was pleased to learn that WMC Funding's past and current approach to business is focused on its pledge to total commitment towards client and employee satisfaction.



STATED IMPROVEMENTS FROM WMC FUNDING

WMC Funding recognizes that complaints posted on Ripoff Report (whether true or not) are issues that need to be addressed, not ignored. If handled correctly, complaints can be valuable learning opportunities. With the feedback generated by Ripoff Report's review, WMC Funding has made organizational changes allowing its clients and employees a more streamlined approach to problem resolution and a commitment to a great client experience.

In summary, after our review, which included discussions with WMC Funding recognizes that complaints posted on Ripoff Report (whether true or not) are issues that need to be addressed, not ignored. If handled correctly, complaints can be valuable learning opportunities. With the feedback generated by Ripoff Report’s Investigation WMC Funding has made organizational changes allowing its clients and employees a more streamlined approach to problem resolution and a commitment to a great client experience. In summary, after our investigation, which included discussions with Mr. Green and many of his past and current associates, Ripoff Report is convinced that WMC Funding is committed to quality delivery of services resulting in total client satisfaction., Ripoff Report is convinced that WMC Funding is committed to quality delivery of services resulting in total client satisfaction.



How does a business get Ripoff Report Verified™

The member business allows Ripoff report to email everyone from the past. Those who respond to Ripoff report with a valid complaint must be take care of.. they have made a commitment that if anyone contacts Ripoff Report in the future, they will make things right within 14 days. The member business must err on the side of their customers. Otherwise the member business is off the program.

Ripoff Report has determined that WMC Funding meets Ripoff Report Verified™ standards which include a commitment to make a good faith effort to resolve any consumer complaints. Members of the Corporate Advocacy Business Remediation and Customer Satisfaction program do pay a fee for our on-site review, 24 hour monitoring and for support with customers to resolve any disagreements.

Ripoff Report sends a 3rd party service to do an onsite inspection of the new member business. The on-site inspection / review does not mean that the products or services offered by the business have been evaluated or endorsed by Ripoff Report, and has not made a determination as to the business' product quality or competency in performing services. We can verify, that Ripoff Report went to the business, verified their business or “work from home business”, there for, if a customer in the future does not get treated correctly, Ripoff Report can get the problem resolved. If not, and the customers is right, the member business will be taken off the Corporate Advocacy Program. Remember, Ripoff Report emailed every customer from the past that filed a complaint to make sure the member business made things right with customers from the past. Again, to err on the side of their customer, those from the past and those in the future.

Read more about why consumers should feel confident when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. Yes, it’s a long name for a program that does a lot for both consumers and businesses alike.

Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, a program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. This program works.

As a matter of policy, when a business becomes a member of the Corporate Advocacy Program they agree to allow Ripoff Report to contact every client who filed a complaint so they can make things right with them. In order to confirm that the complaints were resolved, Ripoff Report is copied on all responses so we can insure that the member business did right by their customer.

NOW TO THE ORIGINAL REPORT THAT WAS FILED

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